Recensies (698)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
12 september 2023

Best tool integrated with Shopify. Their team is agile, delivering multiple quality of life updates upon the time.

Hestiia
Frankrijk
5 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 18 september 2023

Hi, Hestiia!! Thank you so much for your positive review! 😊 We're thrilled to hear that you find our tool to be the best integrated with Shopify. If you have any suggestions or feedback, please don't hesitate to share. We're here to serve you!

7 augustus 2023

Great customer support; they were able to help with issues integrating into the new system quickly and efficiently! Although my team has been having technical issues in some areas, the support team has been very helpful in getting us back on track.

Freedom Street Garage
Verenigde Staten
3 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 9 augustus 2023

Hey, Freedom Street Garage Team (simply loving the name)! 😉

Thank you so much for taking the time to let us know of the great experience you had with our Integrations Team. It's highly appreciated. We're very proud of the way our Crew works and we're always happy to hear that they've managed to reach your expectations.

Here's to many more years in front of us! 🥂

6 december 2023

The absolute best eComm helpdesk backed by an incredible support team! Working with Gorgias and their team of experts is nothing short of wonderful!

Fuel Meals
Verenigde Staten
Ongeveer een maand gebruiken de app
Gorgias Inc. heeft geantwoord 8 december 2023

We're over 🌙 to hear about your swift and seamless experience with us, Team!

High fives for the amazing journey with our Support Team - for their immediate assistance and lightning-fast response. Going above and beyond is just how we roll, and we're thrilled to have been able to live up to your expectations.

Thanks a bunch for your kind words, and here's to more hassle-free moments with Gorgias! 🌟

22 augustus 2023

I am absolutely thrilled to give a 5- star review to this exceptional service provider. Their product quality as well as customer service is outstanding. I can confidently say that this service provider has won me over as a loyal customer.

Ombisi - The Gadget Store
Kenia
5 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 24 augustus 2023

Oh, my! What more can one ask for? 😆

Team, thanks so much - we're happy to hear that you've had such an amazing ride with us. That's what we're all about and it's a true pleasure that you've recognized that.

We're sending you a lot of virtual hugs! 🤗

3 oktober 2023

The features of this app make it so easy to interact with customers and I was really impressed with the onboarding process. Jami was amazing. She walked me through the app features that she felt would best meet the needs of my business. This was very impressive and showed that she had taken the time to learn about my website and my brand. The app itself is just as amazing. Gorgias makes things really user-friendly with the toggle on and off feature. I have not taken the time to explore all of the features but it seems to me Gorgias has provided a one stop shop for all things customer service.

Nifty Wigs
Verenigde Staten
6 dagen gebruiken de app
Gorgias Inc. heeft geantwoord 9 oktober 2023

Hi Nifty Wigs team!
Thanks for the awesome review! We loved being of service to you and are happy to hear that the app is fulfilling your needs. We count ourselves lucky for customers like you and we are glad to hear that Jami's professionalism and kindness were reflected in your experience! ✨

3 juli 2023

Straight forward implementation and integration with existing Shopify Plus tech stack, ability to ingest or import tickets, macros etc from another platform and around the sun support that is truly second to none...what's NOT to love?!? Suspect we'll only be dipping our toes in the water as far as using the full suite of functionality but Gorgias allows our currently small team to ably handle enquiries, with room to grow. Highly recommended.

Koko Black Chocolate
Australië
Ongeveer 2 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 3 juli 2023

We so second that! 👍

It's highly rewarding to learn that you're genuinely satisfied with our platform and everything we're offering. Make sure to enjoy this journey and get used to this level of service, as we'll do our best to live up to your expectations in the future as well. ⭐️

13 juli 2023

Gorgias is a user-friendly tool with extensive customization options. It has significantly improved my customer service efficiency. The Gorgias support team is highly responsive, and the automation features are valuable.

Stonebridge Imports
Canada
3 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 18 juli 2023

We adore hearing that - what more could we ask for?

We'll do our best to keep up that way and raise the bar even higher. With us, you're always in a win-win situation - an amazing platform with a Support Team always ready to help.

Thanks so much for the shout-out, we truly appreciate it. 🙏

21 september 2023

Really great support when needed.

SHRINE
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 27 september 2023

That's just who we are! 💪

And we can surely relate to what you mean when you say "really great support" – clear communication is like a breath of fresh air.

Thank you so much for recognizing our dedication and efforts. Here's to many, many years in front of us. 🥂

30 oktober 2023

Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.

Wondery
Verenigde Staten
10 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 1 november 2023

Hi, Wondery!

Thank you for your kind words! 🙏

We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.

Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏

15 september 2023

very good App, Service and Support-Team

Arktisquelle®
Duitsland
8 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 18 september 2023

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)