Recensies (712)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
13 maart 2020

Their team is extremely responsive and helped me out with multiple issues. Loved dealing with them!

Seek Discomfort
Verenigde Staten
21 augustus 2021

The app is great, and the onboarding was easy. A couple of odd things happened here and there, like Instagram and FB disconnecting without notice. They told us they have no control over that - okay, but at least let me know the integration is gone and we need to reconnect. We did not answer any social query for 3 days until we noticed there was something wrong. Now, the TRUE dealbreaker for us is the file upload capability. It's 10 MB PER EMAIL!! Not even per file!! We create personalized paintings, so we need to send out customers high-resolution files. 10MB per email is just miserable, considering the app cost. A free Gmail account allows you 25 MB per file. Zendesk too. That would be enough for us. After spending time resizing, compressing, resizing again, etc., we are about to cancel the service since we spend too much time doing unnecessary tasks. We talked to support about this, and all they said is that they don't have a direct line with engineers and will add it to some feedback list. There are no plans to change that. So if your business needs to send files to your customers, bear in mind that this app will be a pain. I hope they can give us a solution, though.

Paint by Numbers
Spanje
4 oktober 2024

OLYRA
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 11 oktober 2024

Thank you so much for your 5-star rating, Olyra! 🌟
We truly appreciate your support and are thrilled to hear you're happy with our service. If you ever need anything, we're here for you! 😊

19 maart 2024

Veer
Verenigde Staten
Ongeveer een jaar gebruiken de app
Gorgias Inc. heeft geantwoord 21 maart 2024

Dear Veer Team,

Thank you for the 5-star review!

We're delighted to hear that you had a positive experience with us.

If you ever need anything else, feel free to reach out. We sincerely appreciate your support! 🙏

13 maart 2024

Bryan's Gifting Company
Verenigde Staten
2 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 15 maart 2024

Thank you very much for reviewing us, Bryan's Gifting! 🫶🏻

19 april 2024

Packraft Europe
Oostenrijk
2 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 22 april 2024

Thank you so much for your glowing review! ✨

We truly appreciate your support and are delighted to know you had a great experience.

Looking forward to having you on board for a long time!

26 februari 2024

Wild Nutrition® Ltd
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 28 februari 2024

Dear Wild Nutrition Team,

Thank you so much for taking the time to leave these 🌟🌟🌟🌟🌟! We are thrilled to hear that you're enjoying your experience with us.

Your feedback truly brightened our day, and is surely a wonderful motivation for us to continue delivering excellent service. If you have any further feedback or questions, please don't hesitate to reach out to us.

Thank you once again, and have a fantastic day! 🤗

22 februari 2024

Upway France
Frankrijk
Meer dan 2 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 24 februari 2024

Hi, Upway France!

Thank you so much for taking the time to leave us a 5-star review!

We're thrilled to hear that you had a positive experience with our Team. Your feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional service.

We look forward to having you on board for a long time. 🌟

15 maart 2024

AnywhereCam
Verenigde Staten
24 dagen gebruiken de app
Gorgias Inc. heeft geantwoord 18 maart 2024

Thank you so much for taking the time to leave us such a glowing 5-star review! We're happy that you had a positive experience with us! 🙂

23 februari 2024

VitaOn Bulgaria
Bulgarije
3 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 24 februari 2024

Hey, VitaOn Team!

Thanks a bunch for leaving a positive review! 🌟

It's incredibly rewarding to know that we could make a positive impact. Gorgias Team works hard to ensure the best possible service, and we're thrilled that it resonated with you. If there's anything specific you loved about your experience, we'd love to hear more.

We truly appreciate your support and look forward to serving you in the future. 🙏