Recensies (712)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
10 december 2024

Love gorgias, makes customer service seamless and easy!

Joaquin was very helpful with providing instructions for the domain verification, as we were experiencing issues with this. Cannot thank Joaquin enough for being so helpful!

BYCHARI
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 12 december 2024

Hi Sophie,
Thank you so much for your kind words! 🌟
We're thrilled to hear that Gorgias has made customer service seamless and easy for you. Joaquin will be delighted to know ...

9 februari 2025

Fantastic application and support.

LOBOCKI
Australië
Ongeveer een maand gebruiken de app
Gorgias Inc. heeft geantwoord 11 februari 2025

You are so kind, Team Lobocki! Thank you for sharing your feedback - We're glad you're loving the platform and our support.
Let us know if you ever need anything! ⭐️

17 december 2024

Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.

HILTS
Canada
3 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 18 december 2024

Hi Team Hilts!
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our onboarding process and customer support have ...

14 oktober 2024

The HelpDesk | Customer Support app has been a game-changer for my Shopify store! Managing customer inquiries used to be a challenge, especially with limited team capacity, but this app streamlined everything.

neuraband
Verenigde Staten
2 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 17 oktober 2024

Thank you so much for the fantastic review!
We're thrilled to hear that our platform has made managing customer inquiries easier for your Shopify store. We're here to keep ...

12 september 2024

After testing the app thoroughly, I have found that while there are some limitations, it's still a great app overall. I highly recommend it due to its intuitive and easy-to-use interface, as well as the great customer support Gorgias provides!

Customflags.com
Verenigde Staten
28 dagen gebruiken de app
Gorgias Inc. heeft geantwoord 16 september 2024

Dear Team,

Thank you so much for taking the time to provide such detailed feedback! We’re delighted to hear that you find our app intuitive and easy to use, and that our ...

5 september 2017

Easy and super powerful saving us tons of time everyday vs Zendesk. Great support too

Kong Coolers
Verenigde Staten
Meer dan 7 jaar gebruiken de app
13 juni 2024

Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.

Tulipanes Chile
Chili
Meer dan 3 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 17 juni 2024

Dear Tulipanes Chile Team,

We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for ...

13 april 2020

Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.

Dripkit
Verenigde Staten
Bijna 7 jaar gebruiken de app
26 maart 2018

Our team loves Gorgias. It has completely changed and streamlined our customer service process, and their customer support team is great. Many of the tweaks and feature requests we've made in the last several weeks of using the app have already been made.

Naturallclub2
Verenigde Staten
Meer dan 6 jaar gebruiken de app
Bewerkt 3 november 2017

We are really happy with Gorgias as it solves a major problem for us. We have 2 shopping carts in Shopify and setting up two more. We have email, live chat, Facebook and our recurring order app. You can just imagine how chaotic is was for our 2 customer service team members to open multiple stores and carts to help customers. While one was working on emails and the other taking calls they were ...

Invigor8diet
Verenigde Staten
Meer dan 6 jaar gebruiken de app