Gorgias , 690 avaliações

Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
23 de setembro de 2019

very helpful and responsive rep! I got the answer to my inquiry right away. I am giving it a 5-star rating! :)

Namastetics
Canadá
Over 2 years usando a aplicação
18 de agosto de 2019

We shifted over to using Gorgias from Zendesk. Gorgias has been able to help us reduce our response times by more than half and helps us provide seamless customer service to our customers. The integrations are really what pulled us over to Gorgias and we couldn't have been happier with our decision. We would highly recommend Gorgias for a smooth customer service experience.

Lashkaraa
Estados Unidos
Over 2 years usando a aplicação
Editado a 10 de abril de 2023

I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.

COKODIVE
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Gorgias Inc. 10 de abril de 2023

Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗

14 de novembro de 2019

Super fast service and very helpful. Solved issue in the space of 5 min ! Keep it up guys would recommend to anyone

Jean Patrique Professional Cookware
Reino Unido
Over 2 years usando a aplicação
13 de abril de 2020

Gorgias is amazing! I can't even think anything bad about them.
They are so supportive that I wish everyone will be like them, also the app making your customer support life so easy, I recommend you to try and believe me you will fall in love

Shapessy
Estados Unidos
Over 2 years usando a aplicação
2 de junho de 2021

This app has helped us level up our customer service management. The support team is great and so quick to reply if you have any issues at all setting up your interface.

Alpha Foods
Estados Unidos
Over 2 years usando a aplicação
4 de abril de 2023

They always help me instantly - they are in your corner as well.

Thank you Vio for your speedy response and help <3

Ü Calming Co.
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Gorgias Inc. 5 de abril de 2023

Yes to this lovely review! 🙏 Thanks a bunch for taking the time to tell us about your experience with Vio! She's truly the best and we’ll make sure to share your kind words with her and the rest of the Team. 💛

27 de dezembro de 2019

Helpful! Works great to have a centralized system for all the messages/emails from customers. It makes the customer service team efficient!

Fitoru
Estados Unidos
Over 2 years usando a aplicação
2 de agosto de 2019

I love everything about gorgias. The support is exceptional, any questions I have are answered with fantastic detail, the last one they even made a video to show me how to filter an email into a certain view. Brilliant product and backed by even better support.

UkuleleMate
Austrália
Over 2 years usando a aplicação
19 de abril de 2019

Gorgias has been a must for us. Chloe helped us massively when on-boarding. She was available to my team daily to answer questions and problem solve. We have never regretted our choice.

chocoTaco
Estados Unidos
Over 2 years usando a aplicação