Avaliações (705)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
12 de maio de 2020

Gorgias is great! Really helpful CS as well. They have been amazing, especially during COVID19 times.

Moonglow Jewelry
Estados Unidos
About 2 years usando a aplicação
8 de abril de 2020

Friendly, professional and efficient services all the time! Very satisfied with Gorgias and would recommend.

BlackboxMyCar Canada
Canadá
About 2 years usando a aplicação
12 de fevereiro de 2020

Great service, the guys helped me so much! They went above and beyond to make sure everything was right and I was happy and felt reassured with the concerns I had, very helpful! 10/10

Gullygarms
Reino Unido
About 2 years usando a aplicação
4 de dezembro de 2019

Gorgias has streamlined our communication with customers. Their support is fast efficient as well.

Luxy Hair
Estados Unidos
About 2 years usando a aplicação
11 de março de 2020

Live chat really reactive. Answered (politely) both to my questions that already had a solution and the ones that will be passed on to dev team. I'm not yet an expert user but Gorgias seems to be already extremely powerful and will continue to update the app with tons of useful features. Keep going on.

Wopilo
França
About 2 years usando a aplicação
23 de março de 2023

The agents I have interacted with were very knowledgeable and quick with their responses to my requests. Thank you!

KAGED
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Gorgias Inc. 25 de março de 2023

Thanks a bunch for giving a shout-out to our astounding Support Team! May we continue to provide you with our award-winning service for many years to come. 🤗

12 de novembro de 2021

Gorgias Customer Service is excellent and their product is super helpful for our customer service agents. Senka answered my questions in a loom video in a timely, super helpful way and we were good to go. Highly recommended.

Austin and Kat
Estados Unidos
Almost 2 years usando a aplicação
6 de agosto de 2021

We use this app for about 3 months, and we enjoy it! Our favorite things are the snooze button, we can leave internal notes btw the team and merge tickets so we can have everything organized. Of course, need a few adjustments, however, Gorgias is always improving and the customer service is always ready to help. Great!

Little Lona
Estados Unidos
Almost 2 years usando a aplicação
24 de abril de 2023

Such a great team! Their support agents are quick and helpful, as well as our awesome CSM! I definitely appreciate the town hall meetings and how client-focused the whole team is at Gorgias. They're always eager to hear from their clients and always pushing to make the app better for us.

Clare V.
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Gorgias Inc. 27 de abril de 2023

Dear Clare, it’s super-duper amazing to hear that you love Gorgias! This is simply music to our ears. Please feel free to get in touch whenever you need any assistance. We'll always be at your disposal. 🤗

10 de novembro de 2020

Customer Service has been really great. There have been multiple times I've messaged directly into their chat feature and the rep has spent more than required time to help me. Highly recommend this app.

AXD4
Estados Unidos
Almost 2 years usando a aplicação