Avaliações (705)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
Editado a 8 de outubro de 2018

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

Love Monday Apparel
Estados Unidos
11 months usando a aplicação
30 de agosto de 2019

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

True Lumens™ | Sharper Designs, Inc
Estados Unidos
11 months usando a aplicação
25 de outubro de 2018

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

Run Gum
Estados Unidos
11 months usando a aplicação
17 de dezembro de 2018

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Peteaz
Canadá
11 months usando a aplicação
29 de novembro de 2017

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Couple Jewelry
Estados Unidos
11 months usando a aplicação
29 de novembro de 2017

Good solution for small and middle-sized online shops. (Maybe for big ones too, but I have no such to check.)

Sugarclothes10
Estados Unidos
11 months usando a aplicação
29 de novembro de 2017

The only solution we have found, that has good Shopify integration, works with Facebook, e-mail and other channels and is simple to use.

Chiclub
Estados Unidos
11 months usando a aplicação
24 de fevereiro de 2021

I have been super impressed with the capabilities of Gorgias, having the details of the customer order right in the same window saves SO much time.

Basecamp Card Co.
Canadá
10 months usando a aplicação
15 de outubro de 2018

This app has been a game changer for our company and has been working flawlessly. The value is enormous. It's also very well executed. I tell every entrepreneur I meet about it.

Jamstack
Canadá
10 months usando a aplicação
17 de julho de 2020

Can't say enough good things about Gorgias and their support! Really helpful when it comes to chatting through issues via their chat function and excellent aggregation of all the different ways our customers can reach us for support.

Mellis
Estados Unidos
10 months usando a aplicação