Avaliações (701)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
14 de julho de 2023

We recently had an amazing experience with Gorgias! Their platform was incredibly user-friendly and efficient, making it easy to manage customer support needs. The team behind Gorgias was knowledgeable and helpful, providing great service whenever we needed assistance. We were impressed with how seamless the entire process was, from getting started with the platform to resolving any issues that came up. We would highly recommend Gorgias to anyone looking for a top-notch customer support solution. Thank you so much for all your help!

Capillus
Estados Unidos
4 months usando a aplicação
Questão respondida por Gorgias Inc. 18 de julho de 2023

Fantastic! ✨

Anytime, Team! What an honor to hear that you found both our Team and our platform to be truly great. We'll do our best to continue to live up to your lovely impression of us.

Feel free to contact us whenever you need our help or have questions for us, we'll be more than happy to assist you. 🤗

28 de setembro de 2017

We just installed and the support has been great. I love how the integration to my store works with their support software. I can view all orders my customers have purchased. it tells me the value of the customer (ie: how many dollars lifetime they've spent on the store) It allows my team to have quick access to the data they need to support my customers. Everyone should use it!

Thediehardfan
Canadá
4 months usando a aplicação
1 de junho de 2017

I've only been using Gorgias for a short while but I'm blown away by how much they care about their users and their product. I haven't been able to explore all the features yet since my volume is low but it is very impressive and the guys behind it have been incredible with support, even offering one-on-ones to sort out any issues. This is the way support needs to be in 2017+. Great app!

Groomsdaygifts
Estados Unidos
4 months usando a aplicação
1 de setembro de 2017

Great company, open about their future roadmap and actually listen to customer concerns and make quick and decisive changes to support the users. Excited for whats to come!

Bella Cuore
Estados Unidos
4 months usando a aplicação
18 de outubro de 2019

Gorgias has been a fantastic fit for our customer service team. Its ease of use and customer support have exceeded all of our expectations.

VIETRI
Estados Unidos
4 months usando a aplicação
17 de agosto de 2021

WOW! When we rebuilt our website the developer strongly suggested that we switch our customer support and communication to Gorgias. Am I ever glad they did. The quality of the app and the incredible support they provide is off the charts amazing. I am very impressed and very happy. Thank you Gorgias. Great app and off the charts support

Baraka Shea Butter
Canadá
4 months usando a aplicação
15 de agosto de 2017

App is awesome, it saves so much time on customer service as it automatically gets order info from their email. You have templates. Customer service takes 4-5 times less time. Before I used Zoho and had to switch between zoho, aliexpress, shopify, shopified app. Customer support is great and they reply really fast. I recommend the app!

Centralcoastshop
Canadá
4 months usando a aplicação
23 de fevereiro de 2021

Highly recommended! It is a user-friendly app and the supports are so helpful and help you all the way.

Walkee Paws
Estados Unidos
4 months usando a aplicação
3 de maio de 2023

Service was quick and was able to get this issue solved promptly! It was nice that they provided photos, but I did notice that their settings looked different from ours, so that did make it a little confusing since we did not have the same options available. However, they were still able to get us to the right spot.

RipSkirt Hawaii
Estados Unidos
4 months usando a aplicação
Questão respondida por Gorgias Inc. 8 de maio de 2023

Thanks a lot for taking the time to share your experience with us. 🙏 We're endlessly proud of all our teams. When it comes to the details you pointed out regarding the difference that you were able to notice, we'll surely pass it on to the team in charge as a valuable feedback. 🤗

9 de abril de 2020

Amazing customer support! Thank you so much Ilija Kostic for the quick help. Keep it up!!!!!!!!!!!!!!!

Not Pot
Estados Unidos
4 months usando a aplicação