Gorgias , 690 avaliações

Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
1 de março de 2017

We made the switch to Gorgias from LiveAgent a few months ago and it has been absolutely amazing! My reps no longer need to switch from system to system, taking away valuable time from responding to customers. Having customer information readily available on the sidebar in each ticket is insanely helpful and provides for extremely quick responses to our customers! We've expanding quite significantly from roughly 80 emails per day to about 800 per day quite literally overnight and Gorgias has been beyond helpful every step of the way!

Twistratemarketplace Com
Estados Unidos
3 months usando a aplicação
24 de novembro de 2017

Excellent support and tool. They are very patient and giving. I would recommend this app to any business.

Elquidinbulk
Estados Unidos
3 months usando a aplicação
27 de junho de 2019

Gorgias is gorgeous. They have a great support team and their pricing structure isn't crazy like FaleSorce

MyChoiceSoftware.com
Estados Unidos
3 months usando a aplicação
7 de abril de 2020

Amazing support - they went over and above to help us out. Would highly recommend for anyone looking for a sleek CS dashboard.

Tuft + Paw
Estados Unidos
3 months usando a aplicação
13 de julho de 2023

Gorgias is a user-friendly tool with extensive customization options. It has significantly improved my customer service efficiency. The Gorgias support team is highly responsive, and the automation features are valuable.

Stonebridge Imports
Canadá
3 months usando a aplicação
Questão respondida por Gorgias Inc. 18 de julho de 2023

We adore hearing that - what more could we ask for?

We'll do our best to keep up that way and raise the bar even higher. With us, you're always in a win-win situation - an amazing platform with a Support Team always ready to help.

Thanks so much for the shout-out, we truly appreciate it. 🙏

4 de agosto de 2020

We migrated from Zendesk to Gorgias and it went incredibly smooth. The Gorgias platform is easy to use and they provide helpful and informative customer support!

A.P.C.
Estados Unidos
3 months usando a aplicação
5 de fevereiro de 2020

great app for customer support.... for all my customers... and you wont miss a thing.. great integrations with other apps

yeehawcowboy
Estados Unidos
3 months usando a aplicação
20 de fevereiro de 2018

Great platform for use with Shopify! Very friendly team and the platform is fully customizeable with HTTP requests and other integrations. Also displays data from Shopify nicely.

Cryptomaan
Países Baixos
3 months usando a aplicação
1 de janeiro de 2019

Can highly recommend. Streamlined all of our customer service! Various channels, rules and signatures can easily be set up as well.

Wine Stash
Austrália
3 months usando a aplicação
27 de janeiro de 2018

We've been nothing but impressed from the personal, efficient and fast response times asking for help as we've transitioned from ZenDesk to Gorgias. Special thanks to Aasif and Astrid :).

Smallpetselect
Estados Unidos
3 months usando a aplicação