Avaliações (705)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
6 de outubro de 2017

This is it! Have used Zendesk and tried others, but we really need a system that is simple, robust and integrates well with Shopify. Nothing comes close to Gorgias. After the first day, we skipped the trial and went to the paid version.

Highly recommended.

Primewines
Estados Unidos
27 days usando a aplicação
6 de setembro de 2021

So far so good. Moved from Zendesk Chat to this and it's been quite a simple migration and looking forward to using all the features

2EROS
Austrália
About 17 hours usando a aplicação
22 de abril de 2017

Awesome customer service. I was having trouble with getting emails and customer support was amazing, haven't had the chance to do anything else yet but am confident it will perform as it should

No2store
Nova Zelândia
19 days usando a aplicação
12 de maio de 2017

Great atention and cool app. Thx.

Aminco
Uruguai
11 days usando a aplicação
25 de abril de 2019

Works very well. Customer care is super. I love this app. Perfect for manage customer in one plaece.

Helixita - Natura Curativa
Itália
About 7 hours usando a aplicação
5 de setembro de 2017

Easy and super powerful saving us tons of time everyday vs Zendesk. Great support too

Kong Coolers
Estados Unidos
10 days usando a aplicação
13 de setembro de 2017

Thanks so much for this app, It's exactly what an eCommerce business owner needs in order to grow and sleep quietly the same time.

Great customer support and always improving, super low price and dedicated team,

Thanks!

Kewlioo
Estados Unidos
9 days usando a aplicação
5 de outubro de 2017

Very happy with this app and the support from the Gorgia team. Super tight integration with Shopify. It has enabled us to significantly reduce down the time we have been dealing with customer service and deliver better, more accurate and timely information to our customers. Its a win both sides. It a proven to be an effective tool in our shopify stable of core apps. The macros are great at speeding up tasks that could have taken 12 clicks to just two! Game changer.

Keto Mojo
Estados Unidos
9 days usando a aplicação
26 de setembro de 2017

Really pleased with the app so far. This is the helpdesk built from the group up *specifically for* Shopify instead of the helpdesk that tries to adapt its existing platform after the fact. Would you rather have a round peg and a round hole or a square peg and a round hole?

Installation and setup was a breeze compared to Zendesk. Zendesk took me a good couple of days to get setup. Gorgias was a couple of hours.

I've found their customer service responsive and eager to consider my needs as a customer and their iteration and new feature development seems to be clipping along at a nice, speedy pace.

Betsyandiya
Estados Unidos
5 days usando a aplicação
29 de maio de 2017

Best all in one support platform on Shopify.

Easy to set up and use, great customer service. The app is very developer friendly.

It's a must have.

Unboundbox
Estados Unidos
3 days usando a aplicação