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We want to only display "invoice me" as a checkout option if a specific product is in the cart. I had to contact customer service through the chat, but Andrea was so quick to jump on and let me know that I needed to capitalize the custom payment method bc the rule setting is case sensitive. Once I did, it worked immediately! Thank you so much!
Thank you for sharing your positive experience! We're glad to hear we were able to quickly assist you in resolving your issue. We appreciate your feedback and hope to continue providing great service in the future 😊
Just wanted to leave a review, I went for this app for 2 reasons 1) To be able to sort the order that my payment options were being shown to customers and 2) Hide PayPal when products that are not compliant with their terms are added to the basket. It took me a short amount of time speaking to Live Chat (Who seem to be around all the time!) to help me get the changes i need into place and tested! Works like a charm! Not only that, I was able to RENAME my current payment providers name to simply the following "Secure Credit Card'!!
There are so many customisation options available and it seems to be as simple as setup and forget! Highly recommended!
Thanks you for your kind words, our customers are our top priority 😊
I love the app. I use it to organize my payment methods. The Supoort is great! I was helped very kindly to set everything up within 10 minutes. Everything works great! I recommend the app 100% :)
Thanks you for your kind words, it's a pleasure help our customers 😊
Très bonne expérience avec le support
merci beaucoup pour votre avis 😊
I had the pleasure of interacting with Andrea from the HidePay support team, and I must say that the level of assistance and ongoing support I received was truly exceptional. Andrea went above and beyond to address my concerns and provided a level of service that exceeded my expectations. Not only did they resolve my immediate issue, but they also followed up to ensure that everything was working smoothly and that I was completely satisfied. Their dedication and professionalism were truly commendable. I highly recommend HidePay's support team, especially Andrea, for their outstanding customer service. Thank you for making my experience with HidePay a positive and hassle-free one!
Thanks you for your kind words, it's a pleasure help our customers 😊
This app does what it says. Andrea from customer support helped me with a tricky problem. He was patient and the issue is now resolved. We are using this app for a b2b setup.
Many thanks for your kind review, our customers are the priority 😊
Schnelle Antworten auf dei Mails, sogar APP Anpassungen werden direkt umgesetzt. Netter Kontakt. Sehr kompetent.
Vielen Dank für Ihr positives Feedback 😊
Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app
Thank you for your review, we really appreciate your feedback 😊
Great App. Very helpful support.
Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault.
Again, very prompt, friendly and helpful support! Thanks
Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊
I can finally customize the checkout as I please. We can now sort the paiement options and hide some paiement methods for orders less than X amount.
The support is available and has help me solve the problem I had really quickly. Thank you.
Thank you for the positive feedback 😊