Hindsight

Incredible app. Very straightforward and easy to use, yet powerful insights that make a huge difference. This gives the data needed to know what changes to make to increase conversion.

We've used it to determine what people were most interested in and have found that some of the things we gave prime real estate on the website and home page were not as important to conversion than other pieces which we'd left mostly out of the picture.

Not to mention it's incredibly insightful to watch someone going through the website. It gives you a new perspective and you come away with notes on what could be improved.

What an awesome tool!

This app really helped us understand exactly what was working, and more importantly, what wasn't.

Massive improvements made on conversion rate, based on the data gleamed.

Could not highly recommend enough!

Smashing! Helped conversion rate drastically.

Great service, really gave us insights into what our visitors were clicking on, hovering over, and steering clear of. All tools provided by the Hindsight App were very helpful. If you want to see how visitors are interacting with your site I would recommend checking this app out.

A really useful tool for understanding the customer journey.

Highly recommended!

Works very well. Along with shopify and the theme management you can quickly see what your customers use (or not) and where they focus and how they move about. You can the adjust, review and adjust again. So that your site works in a way that your customers want to use it - as opposed to how you think they should use it - or how you would use it!

Suggestion: I uninstalled it as I had made good gains and changes. I don't want or need a monthly subscription. Would much prefer to be able to buy credits as needed and run it as needed. Please stop with the subscription nonsense - adopt a PAYG or JIT approach like most app developers now please. Then I can resume using your app and giving you money.

Tried this for a month. When we needed support it took days to get a response from someone in Europe. They made mistakes with our IP and it cost us recording tokens and they said they would give us more but didn't. We decided to switch to a new app.

Lucky Orange has more features, better onboarding, daily/weekly performance reports, live phone support, half the price, 2.5x the number of recordings.

Incredibly useful for seeing how visitors use our site, what information is confusing. This is critical for improving conversions and ensuring our visitors have the best experience possible on our site.

So far is a good complement to Google in-page analytics, especially for a visually oriented site like ours. The pricing could be a bit cheaper given our traffic and growth, but we suspect we will continue to use. Sometimes, like most heatmaps and in-page visual analytics, the data is not entirely complete (e.g., our nav bar appears wonky in the visuals).

Excellent!

Really simple to set up and use. Lays out the data perfectly and gives actionable results A++++