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This app makes it really easy to set up upsells and cross sells and it is surprisingly versatile. There are a LOT of options you can tweak and test.
Very buggy. The thank you page upselling doesn't work at all. Customer service is telling sad stories about last 5 years success. I don't care, just want to have the functions I am buying.
Hello there,
We are sorry to hear that you may not have had the best experience with Honeycomb. However, we want to assure you that our product has received 563 five-star reviews and has proven to be an incredible asset for many businesses.
Our dedicated tech team is more than happy to look into your issue and provide a solution for you within the thank you page funnel. We have also sent an email from our team to your account. Please don't hesitate to reach out if there is anything we can do to assist you. We would be delighted to welcome you back and check your funnels. Our team is always on standby to help.
Easy to use app. Functions well. Great upsell features! Started it out to test and decided to keep it on my shop. I like the features. There are a lot of options for upselling and discounts.
WE love this app! It works!
Thank you for leaving a 5-star review, we really appreciate it!
Great service
STAY AWAY FROM THIS APP. Whatever they keep doing to "fix it" for me keeps completely making our add to cart button not usable so no one can checkout. This is the second time in a week they've done this, and completely tanked a sales day for us, then they take days and days to reply and offer a "fix" -- GO ELSEWHERE
Easy app to set up and great (quick) customer support.
Thank you for taking the time to review our upselling app and glad to hear that it was easy to set up. Our customer support is glad to help!
This app is absolutely perfect. Easy to install easy to follow and I’ve had zero issues with it
Very solid with some slight tweaks to make it a 5-star. I've been lucky to work with Abuzar on the Honeycomb team. Response and helpful.
Thank you for the great feedback!
Is there anything we can do to make it a 5-stars experience?
We would love to hear and help in any case.
You can reach out to us via email:
support@conversionbear.com
or via the live chat.
Best,
Conversion Bear team.
I love the app, but I didn't realize I was paying $100 more for the app than I should have been paying based on the volume of sales we have been doing. That part is frustrating, so it would have been nice if the company had reached out to let me know. However, when I figured it out on my own, the customer service rep was very helpful in showing me how to downgrade.
Thank you for the review and feedback.
We're glad that the customer service team was helpful in helping you downgrade to a plan that better fits your volume of sales.
I have instructed our team to issue a refund for your last bill, as I understand the plan was not adjusted prior to the collection date. We offer an extensive satisfaction guarantee policy, and appreciate your business.
Yours sincerely,
Jonathan, GM @ Conversion Bear
