Hotjar Install

Allowed us to install Hotjar without getting charged an hour by our developer and is great to see association of Hotjar recordings to real Shopify users vs. typical anonymous IDs. Very helpful for customer service and UX planning.

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

Very easy to install. Done in a minute! I would recommend this to everyone who has no real experience in coding :)

This app is a huge eye opened and huge help. love it so much. highly recco you download it now. great app

Brilliant app, provides a huge insight into customer behaviour,
pity we can not show behavior in the checkout pages

slick little app. I love it. thank you. Would be nice if there were some more visual text chat options (ie: if we could drag it to the part of the screen we want so it doesnt get in the way with our website design). However, still 5 star app.

loving the new-ish pricing model too!

thank you

Brilliant app, has helped us improve our customer experience massively, provides a huge insight into customer behaviour

This tool is a serious upgrade from the analytics system we were using previously. You can watch all your viewers' navigation techniques to see what part of the site is preventing them from making a purchase (on every device and platform). It even tracks their mouse! We've watched people buy our game as well as a few of our other comedic services from the recordings that were captured using this app, and it's honestly kind of addicting. They could charge much more than they do. We're so glad this is available for Shopify.

Works great. Wish it was easier, or they had pre-built heat maps for add to cart, initiate, checkout, purchase, ect

Great app, definitely recommend it! It is a great sidekick to Google Analytics. Collect feedback and see what visitors are doing.