Recenze (528)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
7. říjen 2023

HyperSku is great! I was previously working with another dropshipping agent and had a poor experience. Long processing + shipping times, customers not receiving orders, a non-responsive agent, etc. My customer support email used to be filled with angry customers. Ever since making the switch to Hyper Sku, I haven't had any complaints. The shipping + processing times and customer service are all excellent. Would highly recommend working with them.

butter
Spojené státy
Doba používání aplikace: Asi měsícem
18. říjen 2023

making dropshipping effortless and efficient. Sourcing and integrating high-quality products into my store is a breeze. Thanks to a handpicked selection of products, I can offer top-notch items to my customers.. What sets Hypersku apart is its supply chain solution, streamlined multi-order processing, and the use of a shipping calculator for enhanced profitability. And with the exceptional customer support, exemplified by my personal agent Amber, consistently going above and beyond to assist me. Her responsiveness, knowledge, and willingness to help have been instrumental in my success.
I wholeheartedly recommend Hypersku for Dropshippers.

Moody Paws
Maroko
Doba používání aplikace: 24 dny
18. květen 2021

Highly Recommended, 24/7 Customer support + Fast shipping! i am 100% satisfied! Thanks to Dina for helping me out!

Max Air Pro
Indie
Doba používání aplikace: 24 dny
Datum úprav: 28. únor 2024

Responsive and communicative. At first had some struggles and growing pains but amazing service. Very responsive. Very helpful. Help find and source anything you need as well as customizing products. You name it. Shipping is also done deceptively quickly, which is very crucial and keeps customers happy. Jiana is my Agent and she is working hard and doing her best.

Ever since Jiana is not personally involved anymore things have slowed down considerably. Wrong shipping costs and wrong shipping weight and wrong item sourcing. An extra wait time of 1-2 weeks for orders because of sloppy work means that I cannot recommend this to anyone.

Edit: no variants mapping and severely unfreindly and unhelpful service.

Soul Snatch Store
Nizozemsko
Doba používání aplikace: Téměř 2 roky
Vývojář etailerhub odpověděl 3. listopad 2022

Hi Soul Snatch Store, we appreciate your updated feedback! Our team will look into your case and your assigned agent will also reach out to you immediately. Please kindly share more details and we will try our best to find a better solution to suit your needs. Hope you have a lovely day. Thank you for your time! - Victoria from HyperSKU

7. říjen 2023

good app

Vanelmo
Nizozemsko
Doba používání aplikace: 22 dny
31. květen 2023

Amazing service, very easy to use and very professional at the same tine. Great communication via whatsapp which made it even more personal.

LoveLure
Španělsko
Doba používání aplikace: 19 dny
Vývojář etailerhub odpověděl 1. červen 2023

Dear LoveLure,

Thank you for taking the time to share your experience with HyperSKU. We are delighted to hear that you found our service amazing, easy to use, and professional. Providing an exceptional user experience is our utmost priority, and we are thrilled to have met your expectations.

Thank you once again for choosing HyperSKU. We look forward to serving you again in the future!

Best regards,

Victoria
HyperSKU Team

25. září 2023

Hypersku have been one of the best suppliers I have ever used for my ecommerce store. They're serviceability and response rate is top notch.

Celeste Adore
Austrálie
Doba používání aplikace: 18 dny
14. červen 2020

Great App, not only support fulfill orders in batch, also accepts Payoneer and credit card as payment methods. Highly recommend!

Betty's Shops
Spojené státy
Doba používání aplikace: 14 dny
17. říjen 2023

This is my first time to use HyperSKU. For my feeling, they are positive and response quickly when you submit your request to them. If you have problem, they are patiently to explain to you and help you to solve the issue.

99evergreen.com
Hongkong – ZAO Číny
Doba používání aplikace: 14 dny
Datum úprav: 28. srpen 2020

PURE SCAM - READ

If you expect that they have a fair return policy for any defective item that you purchase from them, you are very WRONG. They only offer 5 days! to request a refund after the delivery day. And even worse, after you make the refund request, they only give you 2 days in order you provide evidence (a picture) of the defective item.

Good luck contacting your client and asking him/her for a picture of the defective product in just 2 days. 90% of the clients will contact you about a defective item after this ABUSIVE deadline. Imagine that you cannot claim a legit refund for a defective $35 product just because your client did not contact you in 5 days. What a joke.

-- Read their return policy! --

How to Request Refund or Reshipment
Sellers must send the refund or reshipment request within 5 days of the order marked as delivered according to tracking code.

HyperSKU will check your request and will issue refund or arrange reshipment, if the proofs are valid. During the process, HyperSKU might ask for more information and seller should provide it within two business days.

Gadbe™
Spojené království
Doba používání aplikace: 10 měsíci
Vývojář etailerhub odpověděl 31. srpen 2020

Hi Gadbe, I'm sorry to hear what you've experienced with refund/reshipment. We suggest you set up a reasonable customer service policy with customers so to avoid abuse. If your customer could provide valid proof within 5 days, or even within 7 days (count in the 2 extra days after we heard from you the first time), we are happy to offer you return or reshipment. Wish you best of success!-Annabel from HyperSKU