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Outclass Services and Excellent Customer support team.
I have been using HyperSKU for all my stores. Customer service is flawless, my agent Bonnie is also great. Always in contact with me in a timely manner and always fulfilling orders. Would definitely recommend HyperSKU and I will continue to use them!
Hi Vinicio, thank you for your genuine feedback. It gives us much pleasure to know that you enjoy the app and that Bonnie was able to provide you with the assistance you need in a timely manner. Your kind words encourage us to continue doing our best. Hope you have a wonderful day and don't hesitate to contact us whenever you need! - Victoria From HyperSKU
5* for HyperSKU, great team, fantastic platform for Dropshipping. Always very helpful, Jiana Jiang is a amazing, she always goes above and beyond to help me get my orders fulfilled. Definitely recommend HyperSKU for anyone considering Dropshipping. Thanks Dean
Dear Dean/Luv is Pure,
Thank you for your wonderful feedback about HyperSKU! We are thrilled to hear that you have had a positive experience with our team and platform. We appreciate your kind words regarding Jiana, and we will make sure to share your feedback with her and the rest of the team.
Thank you for your recommendation, and please do not hesitate to reach out to us if you have any questions or need further assistance. We look forward to continuing to serve you and help you grow your dropshipping business.
- Victoria from HyperSKU
Great fulfilment provider giving you a personal agent who is always there to help and support! Although I'm new to dropshipping it makes it a lot things better, e.g. shipping times.
Hi The Simple Cat, it's great to hear that you are satisfied with HyperSKU! Your kind words will encourage us in doing our best. Don't hesitate to contact your dedicated agent for further inquiries. Looking forward to serving you again!
Have a lovely day. : )
Victoria from HyperSKU
I'm familiar with many sourcing and fulfillment services which makes me appreciate the quality of yours (fast shipping !), I highly recommend it
Excellent and supportive service, I worked with a girl named Fiona her service is great and she goes above and beyond to find the best clothes for me and my clothing brand
Hi PowerH Gym Club,
We would like to express our sincere gratitude for your fantastic review of our services! At HyperSKU, our team is dedicated to providing excellent support to our valued clients, and it brings us immense joy to hear about your positive experience. We are delighted to hear that Fiona's efforts have made a positive impact on your experience with us.
If you have any further questions, requests, or specific product requirements, please do not hesitate to reach out to Fiona or any member of our dedicated support team. We are here to provide ongoing assistance and support as you continue to build and grow your clothing brand.
- Victoria from HyperSKU
Super happy with HyperSKU. I've been using them for my store now for 6 months. Their service is excellent, responsive and helpful. Makes my life managing orders and fulfilment a lot easier. New products are also easy to source along with branding of products and shipment. Highly recommend.
I tried it out. It's actually a great app for fulfillment. The tracking number they provide for you helps. I did a test order to see how long it would take. It took around 10-15 days. Always be in constant communication with the staff and they'll respond.
This is by far the WORST dropshipping service! I thought I would try this service and I have had problem after problem. First I had 1 test order that I paid extra for to have the 10-15 day shipping. Not only did it take them 7 days just to ship the item, but I still haven't received it and its been 40 days!! The Aliexpress sourcing is terrible they only sourced 4 out of 10 products correctly. The other 6 products were not what I wanted sourced on Aliexpress. I currently have 3 items that have been sitting in 'sourcing in process' for 10 days! You will lose business if you use this App. I'm warning people so they don't lose money, customers, and time!
Hi KultureKase, We are sorry for what you’ve encountered. Here at HyperSKU we strive to help sellers success with hassle-free sourcing and fulfillment experience, and we promise to keep transparent communication during whole process. I understand from the sales consultant who takes care of your account that there might be some miscommunications. For example, one of your products is a print-on-demand product and requires MOQ (minimum order quantity), and seems the explanation wasn’t to your satisfaction.
As for your test order to Canada, due to the local shipping delay, it takes longer than usual. You might find the service alert on Canada Post too. We feel frustrated about the situation too and please accept our sincere apologies for any inconvenience caused.
Most importantly, please don’t hesitate to contact your dedicated account manager if you have further question. We would like to solve all issue for you and we sincerely wish you the best in dropshipping business. – Annabel from HyperSKU
Jiana is an exceptional Agent, she replies to me almost instantly. Handles all my questions and solves and problems, whilst also being super friendly and understanding. Highly recommend Jiana as your go-to HyperSKU Agent :)
Hi Oluzu™,
Thank you for taking the time to share your positive feedback about Jiana and our services at HyperSKU. We are thrilled to hear that Jiana has been exceptional in handling your questions and providing efficient solutions.
We will pass on your kind words to her, and we appreciate your recommendation!
Feel free to reach out at any time, have a lovely day!
- Victoria from HyperSKU