HyperSKU ‑ PRO Dropshipping , 307 değerlendirme
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Great App, not only support fulfill orders in batch, also accepts Payoneer and credit card as payment methods. Highly recommend!
Terrible support. Order never arrived and did not get refunded yet even though I requested almost 2 weeks ago.
Hi Your Vanity, we appreciate your valuable feedback!
We want you to know that we heard you, and we will try our best in assisting with your inquiries. HyperSKU offers a comprehensive aftersale policy that clearly states, any long shipping orders exceeding 30 days are eligible for a refund. https://support.hypersku.com/en/articles/6765770-hypersku-return-policy-can-i-refund-reship-or-return-hypersku-orders If you qualify for any of the situations mentioned in the policy, feel free to discuss them with your dedicated agent for further aftersale solutions. Thank you for your time! - Victoria from HyperSKU
Terrible experience. those who believe time is money - do not touch this app at all ..i am deleting for the second time. people might ask why i did install second time ..just because of one of the customer support agent not to name sent many emails to help me ship my products. it is honest review..so its upto you guys. ****************** Replying to your comment- those are not authentic stuff..just go to Ali express and you will find millions and those dont require license, Above all I just did not delete the app for this silly issue. I have deleted because for me time is money..if you wanna take more than 48 hours for every product to get an update then merchants can only fulfill 1-2 orders per day.
Hi EssentialsOnEarth, my apologies that you had a negative experience with HyperSKU! The products you asked for fulfillment are intellectual property products (Peppa Pig and Spider-Man for example), and we cannot sell them unless you are officially authorized to be a reseller. Otherwise, it will be Intellectual Property infringement😯 We always comply with regulations and hope you understand that we feel this is not the most right thing for us to do. On our platform, there are millions of SKUs for you to choose from if you are interested. Hope you have a great day!
Hypersku is highly recommended by my course instructor. Though I am still a beginner to work with Hypersku team, I have felt their ability and efficiency. Before working with Hypersku team, I was so worry about the sourcing of products, the negotiation with suppliers, packing, logistics, delivery, storage, advertisement and customer service..... All these aspects cost me a lot and spent much of time.
It make me so exhausted.
Now, these problems that bothered me are no longer a problem because you can get professional advice and assistance from Hypersku team promptly.
I strongly believe that my business is able to have a good prospect when we continuously working with Hypersku.
We installed this app to allow possible matches with our supplier products when they are sold out and for quick shipping times as they promise you. However the very first product we requested to source which was available and purchased ended up not being available. We were later told they couldn't source 1 item at a time and wanted 500 MOQ (minimum order quantity) which is ridiculous since that's for Wholesalers. We were able to find another Source supplier who could match our sold out product within an hour without a 'MOQ' with better cost and matching shipping times.
The representative (Shawn) was quite rude and slow to reply and wouldn't process the refund til 2 days later when we were promised we would be refunded on the same day. From our own recent experience, we wouldn't recommend HyperSKU at all as they did not deliver on their promise, poor customer service slow to cancel and refund when they didn't even have the item in stock as advertised.
Hi WickyDeez,
I’m sorry that you had unpleasant experience. We see that you were looking for N95 masks without MOQ and had questions about HyperSKU’s features. HyperSKU App does have listing feature, but it is more about sourcing and fulfilling; we help dropshippers to source products from factories. And we fully trust sellers on the creative side of listing descriptions and image editings! Majority of products don’t have MOQ while some do. In this case N95 masks as the price is dynamic and we’d like to keep transparency with our customers.
Our consultant Shawn promised to refund your order within that day, and submit your refund request to our internal team immediately. And as you might know, there’s process and payment system takes time, so you couldn’t see the refund done right after Shawn replied you.
I fully understand this is an unpleasant experience for you, and appreciate you taking time writing this down. we will work on communication to prevent misunderstanding in the future.
We wish you all the best and would like to work with you again! - Annabel from HyperSKU
Thank Benson and HyperSKU for your exceptional dropshipping services. Your professionalism, reliability, and efficiency have enabled me to expand my product range and reach a wider audience without managing shipping logistics or inventory. Your timely and accurate delivery of products has built trust with my customers, resulting in positive reviews and repeat business. I appreciate your dedication to customer satisfaction and the level of communication you maintained throughout our partnership. I look forward to continuing our partnership and achieving even greater success together.
Thank you again for your outstanding dropshipping services.
Dear JoyCollierAi,
Thank you for taking the time to express your appreciation for HyperSKU's dropshipping services. We are delighted to hear that our professionalism, reliability, and efficiency have contributed to your business expansion and enhanced your reach in the market.
Thank you once again for your kind words and for choosing HyperSKU as your preferred dropshipping partner. Should you have any further inquiries or require any assistance, please do not hesitate to reach out to us. We are always here to help!
Best regards,
Victoria
HyperSKU Team
Till now I didn't faced any major issue they help me in my almost every queries.
It’s just blank for the most part but the few times something showed up, It wouldn’t let me search for anything. It’s like it’s a fake app. Useless. I’m really bummed out because it seems like if this app were real it would be really cool.
Hi Moonshade Products Sunglasses, our apologies that you had a unpleasant experience with HyperSKU's searching feature. Sounds like there were network issues and may we ask you kindly to login and try again? With your HyperSKU account you can submit sourcing requests and our staff will source the products for you, directly from factories. You will be able to view product details and manage orders at ease. Don't hesitate to contact us if any question! -Annabel from HyperSKU
Extremely slow, images not loading. Products not great for the UK, cheap tech from ali express and random items.
Hi Satin & Sox,
Thank you for taking the time to provide feedback on your experience with HyperSKU.
We understand your frustration, and we're actively working on system improvements to ensure a seamless experience for our users. Please look forward to upcoming updates that aim to rectify these issues.
Regarding our product range, we are dedicated to curating a diverse catalog that caters to various markets. Your feedback is invaluable, and we will certainly look into diversifying our offerings to better serve the UK market. Just so you know, for a more tailored product selection suited to your specific needs, we encourage you to connect directly with your dedicated agent. They are equipped to provide personalized services and help you access more unique and focused products.
An agent from our team will reach out to you soon to discuss potential solutions and ways we can better serve your needs. We appreciate your patience and understanding, and we're committed to making your experience with HyperSKU both valuable and positive!
Best Regards,
HyperSKU team
It works for me. I have one store and the team answer all my questions in timely manner.The best app to process and update orders. Quite easy to use.