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Support is terrible. It's been a week and they still haven't installed the app properly.
The support is horrendous. I am being held hostage to the app as they will not send me the data I need to migrate to another app. Avinash, if you are reading this please send me the field data that I have asked for repeatedly. This is so frustrating.
Been using this app since November 2, 2017. For nearly 8 years it has been great. At the beginning of February 2025, we've been getting an error in iWish - "There was an error in the third-party application". Been reaching out for 2 weeks (at the time of writing this), and it's never been the same. Been going back and forth with them to fix and put their app back to the way it was before. Now, very slow and laggy, and the features they once coded in are gone. We've also been receiving recently a few customer email complaints stating that our mobile site had issues with certain things not working, which I thought was caused by another app developer. Tonight, re-uploaded a backup which fixed everything customers were complaining about. Was running some tests (no coding... simply running through the paces) and noticed my mobile site was broken again after 1 hour. Looked through Settings -> General -> Store Activity Log... and found out this whole time it was in fact iWish breaking my theme. (No one else logged in after I did the upload). Not sure what has happened since the first day using iWish... But the company is definitely not the same nor is the dev team. Now have to fix everything again, and struggle to find another Wishlist app, as iWish can no longer be trusted to work and/or implement anything on my theme. Very disappointed!
Appears to have not have been not working on our site for months. Don't set and forget. Pay for a better one.
I have been a client for over a year - my customers have been adding items to their wishlist all this time for my 1 and only winter sale - they come to use them today and the app is down. Their lists are gone and no way of creating a new one - error message is - "There was an error in the third-party application."
I can not see anything my end other than an error message.
Really concerned as the sale starts in 9 hours ... have contact developers
We update our review for 1 star because they never reply or acknowledge email. Really bad customer service!
This app crashed and left all my clients with no access to their wishlists. It has been weeks and I've had no help from their support to fix the app and/or get my customer's data exported so we can re-create their wishlists. The developers of this app need to take more responsibility for their creation and show that they care about their customers. My experience with this app and their "support team" has been extremely disappointing.
Avoid, avoid, avoid! Not integrated with the 2.0 shop and there are several bugs. The app does not work and also messed up parts of my website. Since then they are ignoring every email and refuse to remove the app and restore my website. I will now have to find someone else to delete the code and fix it. Save your time and find a better app that actually works and have a half-decent customer service!
How does one get support for this app? I've been writing for 4 days now and no response--- I LOVE the idea of this app and installed it. Everything looks fine, however when I go to add an item I keep getting the error "No items!" How do I fix? I can't create a wishlist and have my customers create if they can't add items. Any recommendations to resolve or for getting a hold of support? I've emailed in tickets, and written to the email above.
Read my email and help me immediately. I loose costumer because of you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!