iCart Cart Drawer Cart Upsell , Počet recenzí: 517
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WHY WONT YOU GUYS GET RID OF YOUR LINGERING CODES OFF MY SITE??? IVE SENT EMAILS AND I GET NO RESPONSE?
Hello there,
I am sorry to hear about this and I really apologize for the trouble you had with the app.
We have removed the app code from your store so please check once from your end and let me know your thoughts.
very helpful and quick assistance service. very easy to customize. Thanks to Chandni for replying so fast.
-- DO NOT RECOMMEND AT ALL --
Unfortunately, almost broke my site completely. Of course I admit this may be a compatibility issue with my theme / this app, but ohh goodness this was bad.
Slowed down my site ten-fold, overwrote so much code, captured the entire page as it ran (which slowed the site down), and nearly broke everything. This app single-handedly will change the way I install apps moving forward.
The app itself was pretty nice- which is a shame. The UI was easy to understand, and I didn't have too many questions- it was just the poor execution of its implementation onto my website.
I genuinely think this had to be a fluke, because these reviews clearly show this app is doing something right- just not for me, and therefor I can not recommend.
Hello 👋🏻 there, I hope you are doing well.
I am sorry to hear your thoughts about the app.
I have checked your store activity for the app and seems you uninstalled the app within 1 hour and 42 minutes after the installation and don't have reached out to our support team for any help regarding the problems you faced on your website.
And I won't agree with your review as you haven't contacted our support team for the solution to the problems and just wrote your review here without giving us a chance to make things work again for you if there is any fault in our app.
I request you reach out to our support team using the below email address for your help.
support@identixweb.com
GREAT APP, THANKS YOU FOR ENABLING STICKY CART AND CART DRAWER AND CART UPSELL AT THE SAME APP. VERY EASY TO CONFIGURE AND FAST SUPPORT, THANK YOU!
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
It adds a lot of code to your theme and messes up your website after you uninstall it, really disappointing.
Hello 👋🏻 there, I hope you are well and safe! 😊
➝ I have looked for your conversation with our support team if you have reached out to us regarding the issue you were facing in the app but I haven't found any conversation from your end with our support team, unfortunately.
➝ I just wanted to know if you have visited our helpdesk before writing your review and I am not sure if you have. Your review doesn't show justice to your words about the app. 😉. 😉. 😜. 😜
Please check the below link to our helpdesk where we have instructed about the uninstallation of the app.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ I admit that the app is adding some codes in your theme files to run the functionality that our development team has built for the app to run on your website or any shopify website.
➝ If you still have any issues, please reach out to our app support team by using the below email address and I am sure that they will definitely help you to out with the problems you have with the app.
support@identixweb.com
I have NEVER had such amazing service using an app before. Super speedy replies and very helpful. The app works a treat as well. Very happy and highly recommended!
Thank you so much for the review! Your words mean a lot to us...💖
Best wishes to you from the iCart team🤞🤞
Thanks for the feedback