Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
3. tammikuu 2024

ICart has been a great app for upselling and has phenomenal customer support !

Just Relax
Yhdysvallat
11 päivää sovelluksen käyttöä
Identixweb Limited vastasi 29. tammikuu 2024

Thank you for taking the time to provide us with your review.
➝ We are thrilled to hear that iCart has been an effective application for upselling and that you have received exceptional customer support from our team.
➝ Your feedback is greatly valued, and we sincerely appreciate your business.
➝ We trust that you will continue to enjoy using iCart and all of its advantageous features. 🙇🏼‍♂️🙏🏻

22. marraskuu 2023

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

Cottage Home
Yhdysvallat
4 päivää sovelluksen käyttöä
Identixweb Limited vastasi 27. joulukuu 2023

Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!

27. lokakuu 2023

Hemadri was so helpful when I had an issue with the app. she spent an hour helping me and solved the problem. I would highly recommend this app.

Ór Jewellery
Irlanti
Melkein 3 vuotta sovelluksen käyttöä
Identixweb Limited vastasi 2. marraskuu 2023

Thank you 🙏🏻🙏🏻🙇🏼‍♂️ for your helpful review. 🥰😍
➝ We're happy that Hemadri was able to assist you with the app and solve your problem. 😊😊
➝ We appreciate 👏🏻 your feedback and your high recommendation of our app. 😎
➝ We hope you enjoy using our app and its features. 🙌🏻🎊

20. marraskuu 2023

Very happy with iCart thus far. I needed an app to help customize the cart experience that was easy, straightforward to manage, and effective to help drive upsells, cross-sells and even some bonus "gifts with purchase". Manoj helped answer a couple of my questions after I got the app up and running, and I'm confident this will continue to meet our store's needs as we scale and grow. Thanks iCart team!

Ry & Pen
Kanada
5 päivää sovelluksen käyttöä
Identixweb Limited vastasi 27. joulukuu 2023

We're thrilled to hear you're very happy with iCart!
It's fantastic that Manoj could assist you, and we're confident we'll continue to meet your store's needs as you scale and grow.
Thanks for choosing the iCart team!

20. marraskuu 2023

We have not used the app yet live on the website but while set up we encountered some issues and Mayank was placed on a Google call to help us. He broke it down in the simplest terms and helped out with the setup. The response rate and customer service is definitely top notch. Will update shortly with our opinion about the app after we use it. Thank you .

The Health Place
Nigeria
2 päivää sovelluksen käyttöä
Identixweb Limited vastasi 27. joulukuu 2023

Thank you for sharing your experience!
We're glad Mayank could assist you during setup. Our team is thrilled to provide top-notch customer service.
Feel free to reach out if you have any further questions.

19. heinäkuu 2023

The app does exactly what it says, which is great. However, what really sets this apart is the high level of support received from the team. When setting up we have wanted certain elements to be explained so we can tailor to do what we require. The team are always on hand via email or a zoom call to offer assistance. The app has also improved conversions and sales. Great find and look forward to working together for a long time.

IMP & MAKER
Yhdistynyt kuningaskunta
10 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 24. heinäkuu 2023

Thank you 🙏🏻 so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our app has met your expectations and is fulfilling its promises effectively. 🥰😍
➝ We take pride in providing top-notch customer support, and we're delighted to know that you've had a positive experience with our team. We understand the importance of having clear explanations and tailored assistance during the setup process, and we're committed to being readily available through email or Zoom calls to address any queries you may have. 🎉🎊
➝ It's fantastic to hear that our app has had a positive impact on your conversions and sales. Helping businesses thrive is our ultimate goal, and your success story truly motivates us to keep delivering the best service. 🚀🚀
➝ We genuinely value your partnership and are excited about the prospect of working together for a long time. 🎊🎉

2. marraskuu 2023

Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.

Shakeup Cosmetics
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
Identixweb Limited vastasi 8. marraskuu 2023

Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.

1. elokuu 2023

This app is simply amazing, the customer service is TOP NOTCH, I was using monster cart upsell and they werre taking FOREVER to fix my issue which made me loose a lot of money. With icart I have hopped on a call with mahoj and he was simply amazing, very patient andd was helping me promptly with everything i needed! I had an issue because i was using wide bundle, but they fixedd it in less than 24 hrs!! Where as other apps take 7 days... Really good, highly recommended

My Vital Flows
Espanja
7 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 2. elokuu 2023

Wow, 😍 thank you so much for this amazing review! 😊🥰 We're thrilled to hear that you love our app and our customer service. 🙌🏻
➝ We're sorry to hear that you had an issue with another app, but we're glad that we could fix it for you quickly and efficiently. 😊
➝ Manoj is indeed a great member of our team and he was happy to assist you with everything you needed. 😀😁
➝ We're honored to have you as our customer and we hope you continue to enjoy using our app and see great results. 😊🙇🏼‍♂️
Please feel free to reach out to us anytime if you have any questions or suggestions. Thanks again for your trust and support!

26. lokakuu 2023

Great app for the slide out cart options. Very helpful support. I would recommend this.

Womads
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 2. marraskuu 2023

Thank you for sharing your thoughts about the app.
We are thrilled to hear that our support team is helpful to you.

18. syyskuu 2023

great design and great options. Customer service helped me straight away with my questions. Thank you

Emperor Caps
Saksa
11 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 21. syyskuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review. 😍🥰
➝ We are so happy 😊 to hear that you like 👍🏻 our design and options.
➝ We are glad 😊 that our customer service helped you straight away with your questions. 🙌🏻
➝ We always try to provide the best service to our customers and make them happy. ➝ We appreciate 👏🏻🙌🏻 your feedback and your support. 🎊🎉