Arvostelut (535)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
4. elokuu 2023

Awesome customer service, very patient and kind. If you have any issue do not hesitate to reach out to them! Hemadri is the greatest!

ShapelyU
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Identixweb Limited vastasi 7. elokuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review. 😊
We are thrilled to hear that you had a great experience with our customer service and that Hemadri was very patient and kind. 👍🏻😀
We are proud of our team and their dedication to providing the best service possible. 😎😎
We appreciate your trust and loyalty and we hope to serve you again soon. 😊

30. elokuu 2023

I recently had an exceptional experience with the customer support team that went above and beyond to resolve my issue in a swift manner. Not only did they address the problem quickly, but they also took the time to educate me on how to navigate and utilize the app effectively. Their approach was user-friendly, highly informative, and tailor-made to my needs, making it a seamless learning process. It's rare to find a team so committed to ensuring a user is not just problem-free, but also empowered with the knowledge to maximize their use of the app. Their excellent service has definitely enhanced my confidence and trust in the company. I couldn't be more satisfied and appreciative of their timely and comprehensive support.

COUVOLTESINGAPORE
Singapore
3 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 1. syyskuu 2023

Thank you 🙏🏻🙇🏼‍♂️ so much, Amy for the detailed review and I appreciate that. 🥰
➝ We are so happy to hear that you had an exceptional experience with our customer support team. They are always ready to help and resolve any issue swiftly.
➝ We are glad that they also educated you on how to navigate and utilize the app effectively. 😊🥰
➝ Our goal is to provide a user-friendly, highly informative, and tailor-made service to our customers. 😎😎
➝ We appreciate 👏🏻 your feedback and your trust in our company.
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊🙌🏻

11. syyskuu 2023

iCart is an application that suits me to the maximum. Wide range of setting and customization options. Great support - thanks Manoj. In the future, I would like the option to set the cart to several languages with this app, and I would like a carousel for the product suggest option.

Pure'n'Well
Alankomaat
9 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 18. syyskuu 2023

Thank you 🙇🏼‍♂️🙏🏻 for your wonderful review. 😍🥰
➝ We are so happy to hear that iCart suits you to the maximum. We are glad that you like our wide range of settings and customization options. 👍🏻👏🏻
➝ Manoj is one of our best support agents and he always tries to help our customers. 😎😎
➝ We appreciate your feedback and your suggestions. We are researching adding the option to set the cart to several languages with our app, and you'll get a carousel for the product recommendation option. 😊🙏🏻

18. syyskuu 2023

great design and great options. Customer service helped me straight away with my questions. Thank you

Emperor Caps
Saksa
11 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 21. syyskuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review. 😍🥰
➝ We are so happy 😊 to hear that you like 👍🏻 our design and options.
➝ We are glad 😊 that our customer service helped you straight away with your questions. 🙌🏻
➝ We always try to provide the best service to our customers and make them happy. ➝ We appreciate 👏🏻🙌🏻 your feedback and your support. 🎊🎉

19. syyskuu 2023

Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.

Gussy Up Bow Co.
Yhdysvallat
Vuosi sovelluksen käyttöä
Identixweb Limited vastasi 21. syyskuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻‍♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉

25. elokuu 2023

i was able to get an amazing support via email and when i couldn't understand the process, i was able to get in a zoom meeting right away with a very knowledgeable support team Manoj was very professional and willing to help with very understandable guidelines . 100% recommended. very friendly and useful features.
Mark Ramirez

Planet Desert
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 31. elokuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review, Mark Ramirez. 😊😍
➝ We are thrilled to hear that you had an amazing support experience with us.
➝ We are happy that you found our features very friendly and useful.
➝ We appreciate your recommendation and we hope you continue to enjoy our service. 🤞🏻🙌🏻

2. marraskuu 2023

Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.

Shakeup Cosmetics
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
Identixweb Limited vastasi 8. marraskuu 2023

Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.

22. marraskuu 2023

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

Cottage Home
Yhdysvallat
4 päivää sovelluksen käyttöä
Identixweb Limited vastasi 27. joulukuu 2023

Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!

27. kesäkuu 2023

Beautiful app with all the features that you need. Also great support. Someone was there at any time that I needed help and guided me through everything. Completely dummy proof. It was a great pleasure to be guided by Manoj from the support team who did all the tiny customizations that I needed. More than happy. Now everything is f**** perfect!

Sorewo
Saksa
Noin kuukausi sovelluksen käyttöä
Identixweb Limited vastasi 28. kesäkuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for the wonderful feedback!
We're delighted that our app has met your expectations with its beautiful design and comprehensive features. We take pride in providing great support, and Manoj from our team is thrilled to have assisted you with all the customizations you required.
We're glad you found the experience user-friendly and are thrilled to know that everything is now working perfectly for you. Your satisfaction is our top priority!" 😊

Muokattu 26. kesäkuu 2023

With customizable and user-friendly interfaces, customers can effortlessly navigate through the checkout flow!
Specially, the support team is composed of highly knowledgeable and dedicated professionals who are experts in their respective fields. Highly Recommended!

Thank you

Shine Armor
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Identixweb Limited vastasi 28. kesäkuu 2023

Thank you for the fantastic review!
We're good to hear that our customizable and user-friendly interfaces have made the checkout process effortless for customers. Our support team takes pride in their expertise and dedication, and they're delighted to have provided you with exceptional assistance
We greatly appreciate your recommendation and look forward to serving you again in the future!