Arvostelut (533)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
4. elokuu 2023

Awesome customer service, very patient and kind. If you have any issue do not hesitate to reach out to them! Hemadri is the greatest!

ShapelyU
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Identixweb Limited vastasi 7. elokuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review. 😊
We are thrilled to hear that you had a great experience with our customer service and that Hemadri was very patient and kind. 👍🏻😀
We are proud of our team and their dedication to providing the best service possible. 😎😎
We appreciate your trust and loyalty and we hope to serve you again soon. 😊

18. syyskuu 2023

great design and great options. Customer service helped me straight away with my questions. Thank you

Emperor Caps
Saksa
11 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 21. syyskuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review. 😍🥰
➝ We are so happy 😊 to hear that you like 👍🏻 our design and options.
➝ We are glad 😊 that our customer service helped you straight away with your questions. 🙌🏻
➝ We always try to provide the best service to our customers and make them happy. ➝ We appreciate 👏🏻🙌🏻 your feedback and your support. 🎊🎉

11. syyskuu 2023

iCart is an application that suits me to the maximum. Wide range of setting and customization options. Great support - thanks Manoj. In the future, I would like the option to set the cart to several languages with this app, and I would like a carousel for the product suggest option.

Pure'n'Well
Alankomaat
9 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 18. syyskuu 2023

Thank you 🙇🏼‍♂️🙏🏻 for your wonderful review. 😍🥰
➝ We are so happy to hear that iCart suits you to the maximum. We are glad that you like our wide range of settings and customization options. 👍🏻👏🏻
➝ Manoj is one of our best support agents and he always tries to help our customers. 😎😎
➝ We appreciate your feedback and your suggestions. We are researching adding the option to set the cart to several languages with our app, and you'll get a carousel for the product recommendation option. 😊🙏🏻

22. marraskuu 2023

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

Cottage Home
Yhdysvallat
4 päivää sovelluksen käyttöä
Identixweb Limited vastasi 27. joulukuu 2023

Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!

2. marraskuu 2023

Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.

Shakeup Cosmetics
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
Identixweb Limited vastasi 8. marraskuu 2023

Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.

19. syyskuu 2023

Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.

Gussy Up Bow Co.
Yhdysvallat
Vuosi sovelluksen käyttöä
Identixweb Limited vastasi 21. syyskuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻‍♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉

20. marraskuu 2023

Very happy with iCart thus far. I needed an app to help customize the cart experience that was easy, straightforward to manage, and effective to help drive upsells, cross-sells and even some bonus "gifts with purchase". Manoj helped answer a couple of my questions after I got the app up and running, and I'm confident this will continue to meet our store's needs as we scale and grow. Thanks iCart team!

Ry & Pen
Kanada
5 päivää sovelluksen käyttöä
Identixweb Limited vastasi 27. joulukuu 2023

We're thrilled to hear you're very happy with iCart!
It's fantastic that Manoj could assist you, and we're confident we'll continue to meet your store's needs as you scale and grow.
Thanks for choosing the iCart team!

3. tammikuu 2024

Great support and features!! :)

Kidstorie
Ranska
3 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 29. tammikuu 2024

Thank you for providing your feedback and to appreciate our support and the app feature. 🙌🏻

25. elokuu 2023

i was able to get an amazing support via email and when i couldn't understand the process, i was able to get in a zoom meeting right away with a very knowledgeable support team Manoj was very professional and willing to help with very understandable guidelines . 100% recommended. very friendly and useful features.
Mark Ramirez

Planet Desert
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Identixweb Limited vastasi 31. elokuu 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review, Mark Ramirez. 😊😍
➝ We are thrilled to hear that you had an amazing support experience with us.
➝ We are happy that you found our features very friendly and useful.
➝ We appreciate your recommendation and we hope you continue to enjoy our service. 🤞🏻🙌🏻

20. marraskuu 2023

We have not used the app yet live on the website but while set up we encountered some issues and Mayank was placed on a Google call to help us. He broke it down in the simplest terms and helped out with the setup. The response rate and customer service is definitely top notch. Will update shortly with our opinion about the app after we use it. Thank you .

The Health Place
Nigeria
2 päivää sovelluksen käyttöä
Identixweb Limited vastasi 27. joulukuu 2023

Thank you for sharing your experience!
We're glad Mayank could assist you during setup. Our team is thrilled to provide top-notch customer service.
Feel free to reach out if you have any further questions.