iCart Cart Drawer Cart Upsell
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There will be a dedicated technician to interface and follow up in a timely manner to customize the solution to my problem, it's a great plugin!
Thank you so much for your kind words! We're glad you had a great experience with our support team and found the plugin helpful. We're always here to customize the solution to fit your needs!
If you're looking to maximize your Shopify store’s revenue with upsells and cross-sells, iCart Cart Drawer Cart Upsell is a game-changer. The support team is exceptional. I ran into a minor issue and they responded immediately. Not only did they resolve my issue, but they also took the time to explain additional features I hadn’t explored yet. It’s rare to find such dedicated and knowledgeable support—iCart truly stands out in this aspect.
Thank you for your review! We're glad you had a good experience. Let us know if there's anything we can do for you! 😊
Great app, Very user-friendly, and with many customization options. Great Support, Hemadri helped me a lot, Thank you.
Thank you for your great review! We're glad to hear that you're enjoying the app's user-friendly interface and wide range of customization options. We’re especially happy to know that Hemadri was able to assist you effectively—your appreciation means a lot. If you ever need further support, feel free to reach out. We're always here to help!
The app is easy to set up, requires no coding, and delivers immediate results. Whether you want to offer Free gift deals, time-limited discounts, or tiered offers, iCart provides everything you need in a simple, user-friendly interface. It replaces the standard cart with a feature-rich cart drawer that helps increase conversions.
What really impressed me was the customer support. their team guided me through every step with clear explanations and quick responses. They genuinely care about helping users get the most out of the app. If you’re looking for a powerful upsell tool with an outstanding support team.
Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying the app. If you have any feedback, suggestions, or need assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible!
Amazing customation features- support team is very attentive and quick to fix issues- so far the app has no glitches and is very well for a app cart
Thank you so much for your kind words! 😊 We're glad to hear you're enjoying the customization features and that our support team has been helpful and responsive. It’s great to know the app is working smoothly for your cart setup. If you ever need assistance or have more feedback, we’re always here to help! 💬
Very helpful support !
Best cart app for us so far, has a lot of funtionalities. However, I hate that sudden bugs appear sometimes and then the cart doesn't work at all. We've had this a couple of times so far, making it not very reliable. Luckily the support responds fast and most of the times they fix it quick.
Greetings from iCart!
➝ We sincerely regret to hear that your experience has not been satisfactory. However, we noticed that you did not mention the specific issue you encountered within the app.
➝ Upon reviewing your case, I found that you had reached out to us via email with your concerns. I’m pleased to inform you that our technical team addressed and resolved the issue within 30 minutes of receiving your request. Additionally, I see that you confirmed the solution provided by our team in your email correspondence.
➝ In light of this, I kindly ask if you would consider revisiting your rating and updating it based on the resolution provided. Your feedback is extremely valuable to us, and we strive to ensure that all our users have a positive experience.
Great support and app looks great! Hoping for some good results!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our support. We're here to help you get the best results possible—please don't hesitate to reach out if you need any assistance along the way. Looking forward to seeing your success!
A great app for the cart and very reliable and helpful support. I had problems with the translation of iCart with Weglot. Support immediately made the appropriate settings in Weglot (Dynamic Elements).
Thank you for your wonderful review! 😊 We're glad to hear that you find iCart reliable and that our support team could quickly assist with the Weglot translation settings. If you ever need further assistance, feel free to reach out. Happy selling! 🚀
1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on some devices.
2. There are no cart drawer design templates, and the CSS is insufficient.
3. The UI/UX is not user-friendly.
4. The company does not have enough employees, and only junior developers are available.
5. No one speaks English; translation into Hindi is required.
6. It is not compatible with other applications. Custom JS needs to be added for "add to cart" triggers, which is not the case with other applications.
7. It does not automatically fetch custom attributes or options, whereas other applications do.
Greetings from iDentixweb!
1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on some devices.
➝ There is no data we received for this and you also haven't mentioned while doing chat with us. We believe, our app helped you to increase your AOV.
2. There are no cart drawer design templates, and the CSS is insufficient.
➝ We have more than 2k active customers who are using our app without any issues with this design. Also, have some who designed the cart to match their branding via CSS code based on their knowledge. We help those businesses in the CSS to match branding if they have insufficient knowledge in CSS.
3. The UI/UX is not user-friendly.
➝ You haven't mentioned this point in the chat you had with us and now you're writing it here as your review. That's strange! ☹️
4. The company does not have enough employees, and only junior developers are available.
➝ We are running the company with sufficient employees. You said this without knowing the numbers. 😅
How could you say that we have only junior developers? We do not give direct contact to our app developers because they are occupied in the company work and you have always been asking for the developer when you contacted us.
5. No one speaks English; translation into Hindi is required.
➝ We have served thousands of our app customers in the English language and all are happy with the support provided to them. You can read them in the app reviews as well. Nobody has mentioned they have any trouble in the conversation with our support team except you.
6. It is not compatible with other applications. Custom JS needs to be added for "add to cart" triggers, which is not the case with other applications.
➝ Every app has a different flow and code instruction for their app. If you find any issues, you might contact our support team for further investigation and solutions. I can see past reports where our team has always been able to provide integration support and has done a couple of integrations too with other third-party apps.
Here is the link to the page where our integrations are mentioned:
https://www.identixweb.com/helpdesk/integration-icart/
7. It does not automatically fetch custom attributes or options, whereas other applications do.
➝ As per looking at your conversation with our team, you never mentioned this. You have always been asking for the feature that our app doesn't provide or beyond the app features. I can also clearly see that our team helped you achieve some features with extra effort and time through the customization.