Değerlendirmeler (583)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %91 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
13 Şubat 2025

We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience

Think Academy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
Identixweb Limited yanıt 14 Şubat 2025

Hey there,

➾ We sincerely apologize for any confusion or inconvenience you’ve experienced. Upon reviewing your store and our email conversations, we noticed that you had ...

8 Aralık 2024

Worked well until today... Impossible for my customers to add to cart on mobile. And impossible to download the app again! Please correct this because your app was great!

FIVE POCKET
Belçika
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Identixweb Limited yanıt 10 Aralık 2024

Hello there,

➝ We sincerely apologize for any inconvenience caused by our app, and we extend our heartfelt apologies for the same.

➝ We have conducted an investigation with ...

29 Kasım 2024

This cart stops working right now in the middle of Black Friday! Please get in contact with us ASAP. This is unacceptable!

Sentir Parfum
Hollanda
Uygulamayı kullanma süresi:2 yıldan fazla
Identixweb Limited yanıt 4 Aralık 2024

Greetings from iCart!

➝ We sincerely regret to hear that your experience has not been satisfactory. However, we noticed that you did not mention the specific issue you ...

5 Aralık 2024

1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on some devices.
2. There are no cart drawer design templates, and the CSS is insufficient.
3. The UI/UX is not user-friendly.
4. The company does not have enough employees, and only junior developers are available.
5. No one speaks English; translation ...

GLOWPERK
Türkiye
Uygulamayı kullanma süresi:10 ay
Identixweb Limited yanıt 23 Aralık 2024

Greetings from iDentixweb!

1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on ...

8 Şubat 2024 tarihinde düzenlendi

Please never use that app!!!

the app charge 69,99 USD each month, also if it is not working!! without any sale

Powerinsole
Avusturya
Uygulamayı kullanma süresi:2 yıldan fazla
13 Kasım 2023

Unfortunately, we running into many bugs and support is not attentive in helping us solving it

Laflore Paris
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
Identixweb Limited yanıt 21 Kasım 2023

Hello there, I am sorry 😔 to hear that you encountered many bugs with our app and that you feel that our support is not attentive to helping you solve them. I understand your ...

6 Şubat 2021 tarihinde düzenlendi

WORSTTT APPP EVER SO I wont to KNOWW what is wrong with the app creating draft orders ??? ARE THEY REAL ORDERS OR WHAT ? and if it is a bug this is superrr anoying I just woke up to day finding 3 draft orders crated by the app . I neeed to know ASAP

SwagyDogy
Lübnan
Uygulamayı kullanma süresi:26 gün
Identixweb Limited yanıt 2 Nisan 2021

Hello, I admit that the app is creating a draft in the case when the customer son your website using any discount from the cart. You saw those 3 orders in draft maybe because ...

2 Ağustos 2021 tarihinde düzenlendi

Very bad experience. The biggest bug in this app is that tier discount gets applied on all products. If you want to exclude some products it has the option but in that case if a customer adds excluded product in cart, the entire tier discount will stop working even on non-excluded products. thats a big problem.

Belora
Hindistan
Uygulamayı kullanma süresi:13 gün
Identixweb Limited yanıt 2 Temmuz 2021

Hi - Ainara! I am really very sorry 😢 😢 to hear about that and I apologize 👏🏻👏🏻 🙏🏻🙏🏻🙏🏻 for the inconvenience you had with our app.
→ I have investigated the live chats you had ...

28 Mart 2022

easy to use, i can design my cart in a short time,love it. BUT! the upsale product is ALWAYS Loading, my customers click into the cart, seen the product is loading for a looooong time, then they quit. fix it,many thanks

kimior
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:12 gün
Identixweb Limited yanıt 29 Mart 2022

Hello there, I am really sorry to hear from you that the app caused trouble for you. We haven't found any conversation from your end after searching the email and store URL ...

19 Haziran 2022

Rubbish app and poor support. Installed the app and broke my whole theme layout. Made a complaint and they said it was fixed but it again broke the theme layout. Even the app is not enabled my website mobile layout was completely broken. Also, the app slowed down the whole website and lost sales due to support team was not able to fix it on time DO NOT RECOMMEND THIS

YUMMA
Avustralya
Uygulamayı kullanma süresi:7 gün