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App stuck on first job and keeps loading for days.
Support didn't answer my ticket for 6 days.
I requested a refund.
Upgraded to the paid plan to use a particular feature, but the app refuses to unlock those features and still has me on the free version despite the charge going through. Tried in multiple browsers. I've reached out twice through two different methods to support with no response. Fully agreed with other reviews that this app is a scam. Use something else.
I moved to the paid plan just for "Convert PNG to JPG" which actually doesn't work. I've sent them screenshots but no reply.
Don't bother, this app doesn't work and the support is non-existent. What a waste of time and effort!
We are sorry that you had unhappy experience with our app. Our developer team has reached out to you to ask for checking the issue on your site, hope you would get back to us.
This app just won't work everytime i download it. The page won't even load and it tells me to re-login, I do then nothing happens yet again.
We are sorry for your unhappy experience. We did solve the problem right after realizing it, hope you could get back to us.
Pathetic app. Actually made my site speed slow as compared to before. Pathetic customer support. Have asked for refund.
Sorry for not being around last night when you reached us. Please manage to drop us emails within our working hours so we can give you the quickest service. No worries that the app does not slow down your site at all. We also send you a follow-up email to explain it fully and recommend you the next step to deal with it. Please check your mail box for email from Secomapp team. Many thanks.
need a refund, app did not allow me to pick from all images to change to png, it only allows for choices to be done if it is on a product. i will change my review once refund is done. thank you