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This app has seriously made our website so much faster. I cannot recommend this app enough. If you are looking for a faster website look no further
Thank you so much for the amazing review! Please don't hesitate to contact us if you have any questions about our app! - Alex
very good app and very good support
Great app, saves a lot of space on your site. Will be using this regularly to optimise and compress our store images. Well priced also.
Very easy to use and saved us a lot of space by optimizing our images. Highly recommend this app.
we have almost 2000 images on our website and it was slow! thought we had to send off the images to someone to compress and change to jpeg. that would have taken a lot of time to find the original images, send them out and drop them back in again. this app did it in 2 hours- AMAZING! And we still wanted even more speed in loading pages. Customer support is as good as the app and that's saying a lot. Vitalii logged in to our admin found a piece of coding from another app developer that was contributing to the slow down and then, with our permission, contacted the other developer. Great improvement and great experience
Thank you so much for taking the time to leave us this amazing review! We’re pleased to hear that both the Image Optimizer app and our Support team were helpful and effective. Please don't hesitate to reach out if you have any questions about our app!
- Alex
This app saves so much time for us. We have lots of images of our brass band concerts so to find a tool to make them all web ready and google friendly in a few clicks is just awesome.
Love it, well worth the tiny fee.
easy to use
and make the website much faster. it's worth the money for sure.
sorry to change the review from 5 stars to 1 star
but that's what you get when you remove the (alt text images) anytime we optimize the images.
this is our 6th time filling up the alt texts for over 2100 items,,, so much work! and it hurt our ranking too.
and today we find out what app is causing this
so yesssssss! 1 star and it's not changing
Hi Ecigaretteempire!
We now have the ability to respond to App reviews, so we wanted to clarify this case from March 2017.
We are sorry to hear you had these troubles, but we do not agree with this allegation and confident that it wasn’t our app that removed your alt texts.
We are familiar with updating alt texts because we have offered another app since 2016 which specializes in Alt Text Optimization. The Image Optimizer app didn’t have the ability to update alt texts in 2017. In addition, you stated that your alt texts were removed several times, and you had to fill up the alt texts 6 times. It couldn't be our app, because our app updated your images only once.
We completely understand your frustration and offered our help to identify the actual cause of the problem. If you had accepted our offer to help, we could have contacted the Shopify Tier 2 Support and asked them to check the Shopify logs for your store. This could have helped to determine the actual problem.
We are sorry that you didn’t give us the opportunity to help you identify the actual cause of the problem. We encourage our customers to get in touch with us directly if they have any questions or problems.
- Steve
Excellent customer service! They went above and beyond their way to help me with my side speed issues, which were actually out of scope but they still supported me anyways. Highly recommended.
Thank you so much for the amazing review! Please don't hesitate to contact us if you have any questions about our app! - Alex
Super easy to use, affordable cost structure.. great for regular maintenance.