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Thank God for this application. In just one click, almost 400 images in my site were optimised by this application. If I were to do this alone, it will take me ages and my time is very valuable. I couldn't thank the author enough for making this app available. I will recommend it to all my friends who have Shopify site.
The app was not helpful at all. It pretty much messed up my images and I had to remove the app and reload all of my images. Then I was being for a few months after I uninstalled it. I had screenshots from Shopify that clearly stated that I had uninstalled but the developer kept arguing with me. I finally got reimbused but it was an ordeal.
Hi Ane!
Thank you for taking the time to provide us with your feedback. We're really sorry that you didn't enjoy using our app!
1. Lossy/Lossless compression + Backup/Restore
If you are not happy with Lossy image optimization we usually recommend changing the default compression method to Lossless and reoptimizing all images. Images will not lose any quality, they will be 100% the same as the original.
In addition, since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button.
2. Billing
Official Shopify logs and our internal logs show that you were charged correctly. However, we completely understand your frustration and offered our help. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else.
If there are any other questions we can help out with, feel free to get in touch with us!
Thanks again for your feedback! And have a wonderful day!
Compressed all of my images for a fair price and it increased my site speed considerably. Highly recommended!!!
The app works great and the support team is actually really nice!
10/10! The app helped my website load much faster :)
Thank you so much for the amazing review! Please don't hesitate to contact us if you have any questions about our app! - Alex
What a useful little app. It works sooo well and it is so reasonably priced! Excellent software! Cut down on load times which everyone loves! Now we can sell my fashionable clothing even faster!! :D
Update: It seems that our emails arrived in spam. Once they caught them, they were super responsive and addressed our problem with a very good solution. So we are now satisfied with everything and can safely recommend the App. Original message: We used the application a few months ago, and we must admit that it worked well for us. However, we wanted to use it again recently and needed help from the team. After 1 month and 3 emails, we are still waiting for an answer... We wanted to become paying customers, but this does not give us confidence in case of problems in the future.
Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!
GOOD APP, EASY TO USE AND GIVED MORE SPEED TO MY Site web
Great app! Easy to use and helps improve page speed. Wouldn't use any other app for this purpose.
worked very well and very quick - saved me a lot of time, thanks!
Great app. Saved 30% space and improved page speed as verified on seometriks.com