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Their customer service is unmatched. Lasandra in particular was amazing. she helped me setup the whole thing as im not very tech savvy. she was patient and did everything I asked. She made the add to cart button and overall colour scheme match our website to the add on look seamless. No question was silly nor too much to ask. Bearing in mind I made this request at 2am GMT whilst making amendments to our website.
Highly recommended, Thank you Lasandra xxx
Hello to our friends from A-List Lace Hair
Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Lasandra is amazing and always there to help. She's so intelligent and very quick. Love the app so far. Can't wait to put it into play.
Hello to our friends at Sacred Visions
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted Lasandra was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Must have for your store. Its the perfect app I didn't know I was missing. The support is top notch grade. It was a treat to stumble on this app! Get it now!
Hello to our friends from No Live Bait Needed
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Easy to use, clean layout, good functionality. Would just prefer a few more active upsells in the cheaper plan.
I paid for this app $39.99/month for two months before realizing it wasn't even working on my site. Two thumbs down!
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner 3 months ago :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & Team
App spettacolare con assistenza al top, super consigliata.
Assistenza sempre attiva e pronti ad aiutarti.
Un saluto ai nostri amici di NaviForce Italia
Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app. Apprezziamo davvero la tua attività e ti siamo così grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!
Saluti,
Pushpesh e il team di supporto per upsell e cross-sell nel carrello
Wonderful customer service! Quick and very helpful. Look forward to seeing how well this app performs for us.
Hello to our friends at P.S. Good Times
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
I've been only using the app for a day or so but had an issue with the popup showing up, I sent a short email to their team and IN MINUTES had a response and the issue was quickly fixed by their team, Literally in disbelief as to how fast it was resolved. Shout out to Jevon for the amazing customer service.
Hello to our friends from Reflex Insert
We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let Jevon know that his assistance was very much appreciated :-)
Melissa & the In Cart Upsell Support Team
Great app and great, very friendly and fast customer service from Denis. 5-stars from me. /Paul Persson
Hello to our friends at eu.cleancutcopenhagen.com
Thanks for sharing your review with us and the community. We're thrilled to learn that Denis was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
had the app for about 1 week and noticed my sales were down. played about with my site for abit and found out when the app pops up it removes the payment button so custermars couldn't pay!! removed the app and sale are back on track. overall the app was good, just need to fix that bug
Hello!
This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and much better support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the In Cart Upsell Team
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Previous Reply:
Thanks for being one of our first users! This early bug is now fixed. I apologize for the pain it caused you!