Arvostelut (5 734)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 78 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
17. huhtikuu 2024

Excellent app for quick and immediate correspondance with customers! I recommend using this app.

Blakonik
Yhdysvallat
8 kuukautta sovelluksen käyttöä
13. maaliskuu 2024

Based on this app I can see Shopify really cares about helping store owners connect with their customers. To be able to message on the computer and via mobile we can stay connected even when offline. I would like the ability to easily switch between stores as I have several. I will get a notification from one store that I need to respond to and then another from another store. Switching back and forth easily will help me take care of my customers more easily. Thank you for all you do for us

JackJacks Metal
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
17. huhtikuu 2024

Makes it easier to interact with potential clients

Reva Jewellery SG
Singapore
8 kuukautta sovelluksen käyttöä
29. tammikuu 2024

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).

The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

JUUK
Hongkong – Kiinan erityishallintoalue
Yli 4 vuotta sovelluksen käyttöä
13. maaliskuu 2024

Easy to use
Like it
Nice and uncomplicated

Finishing Touch Body Hair And Beauty Supplies
Australia
Yli 2 vuotta sovelluksen käyttöä
24. tammikuu 2024

This is an amazing feature! I am able to respond timely to all customer request.

KesleyBoutique
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
18. huhtikuu 2024

It’s fast and easy.

Quantus Life LLC
Yhdysvallat
7 kuukautta sovelluksen käyttöä
27. maaliskuu 2024

very responsive and always willing to help

SHEA TERRA ORGANICS
Yhdysvallat
Yli vuosi sovelluksen käyttöä
23. maaliskuu 2024

Good to instantly engage with customers.

Shady Brook Farm
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
31. tammikuu 2024

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

Eureka Fabrics
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä