Shopify Inbox

Not bad, but not perfect. For some reason, I didn't receive a notification for one client request.

When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!

Buona integrazione e miglioramenti continui, tuttavia lenta nella sincronizzazione dei messaggi tra differenti dispositivi

At the present time I have only used it one time, so don't have a opion either way yet. But it looks like I will like it going forward.

I would recommend a Shopify Inbox for Shopify Store

Good app

Good App for shopify. Good user experience

We miss the Facebook and Instagram integration.

Good thus far..... it warns you of spam so even better

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.