Arvostelut (5 667)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 78 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
Muokattu 1. joulukuu 2023

The app is super simple and does what we need.

Cook Culture
Kanada
Melkein 2 vuotta sovelluksen käyttöä
3. huhtikuu 2022

It is a lot better than when the app first came out but it's annoying that you still cant switch between stores without completely logging out.

Freckled Sage
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Shopify vastasi 20. huhtikuu 2022

Hey there, Freckled Sage. Thanks so much for taking the time to leave us a review for Shopify Inbox. Your complaint about having to logout entirely to switch between stores is one that we have absolutely heard of before. I'm happy to let you know that I will be taking this feedback to our Product Development team, so they can look into adding some sort of switching functionality in the future. Though I can't comment on a timeline, you can rest assured that your feedback has been delivered. -Imogen, Shopify Support

6. joulukuu 2023

Helpful to stay connected to customers in real time

Margaret River Made
Australia
Melkein 2 vuotta sovelluksen käyttöä
6. heinäkuu 2023

Great potential BUT so many flaws that I'm looking for an alternative now....

1-Like all other reviews, I don't like that profiles are being created when someone enters their email address - I doubt this is even legal (following current privacy/GDPR regulations)

2-The fact that customer have to screenshot an image so I can see what product they're talking about is not practical. The app should be able to automatically "capture" whatever product-page they're contacting me from (other apps do this).

3-I should be able to reply to these people via text (instead of -or as well as - email). I've lost sales because of this. A customer may not see a reply if it's sent to their email inbox, even if I reply within minutes. That email may even end up in their spam folder and I don't have the time to be chasing POTENTIAL-customers individually.

Good things: the design is beautiful. Installing the application super easy. The FAQs feature is beautifully designed and so easy to use/customise (the faq-suggestions given are amazing).

THEBLACKWARDROBE.COM
Yhdistynyt kuningaskunta
Melkein 2 vuotta sovelluksen käyttöä
Shopify vastasi 7. heinäkuu 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the benefit of having that as a feature for the app, I've gone ahead and shared your feedback with our developers. This will allow us to consider this in future updates. - Blair, Shopify Support

23. elokuu 2022

it is very nice, We hope this plugin can bring us a better user experience, and hope the shopify team can develop better

KunsGarden
Kiina
Melkein 2 vuotta sovelluksen käyttöä
22. syyskuu 2023

It's working very well

WSB Fashion & Design
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
8. syyskuu 2022

great service and options even though that i struggled in the beginning but little by little im getting there

timekillingtimeclothing-ecaa
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
14. helmikuu 2022

It's got potential but still needs work. I rarely seem to get the notifications and miss chats often. While I'm covered with the email responses I would like to be more responsive to my customers.

Route 32 Riding Gear
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Shopify vastasi 24. helmikuu 2022

Hey there, Route 32! Thanks for taking the time to leave a review for us. We've seen reports about delayed notifications before, and we're happy to assist you with getting this situation sorted. One thing we've noticed is that the 'adaptive battery' setting on some devices impacts notification delivery. Adjusting this setting on your device should allow you to get notifications as expected. If you find that notifications are still taking some time to arrive, or not arriving at all, please reach out to our live support team using this link, https://bit.ly/3c5icUc, and they can assist you with troubleshooting. -Imogen, Shopify Support

8. tammikuu 2024

Parfait, simple d'utilisation et intuitif !

Achetez de l'Art
Ranska
Yli vuosi sovelluksen käyttöä
28. joulukuu 2023

Works

acceptusrecords.fi
Suomi
Yli vuosi sovelluksen käyttöä