Shopify Inbox

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

It works well and allows your actual email address to be hidden.

some spam gets through, 4 out of 5 emails are spam but all else is great

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

yes good app worth using

gives you feel of professionalism while operating your store.

Impressive and quick response, it boost my sales and helps a lot.

Very good when used correctly.

It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers.

Besides that, it is a good product.