Shopify Inbox

I'm having a problem with the emails from Shopify inbox going to my customer junk folder. I have contacted support but they say it's my authentication and/or email settings. But this is the only place where I have an issue. My email is authenticated and shows up appropriately everywhere else.

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

It helps greatly with identifying spam.

Works well, every time

It's good but I wish if I could chat with all platforms like before. iMessage, Messenger, WhatsApp etc...

Shopify inbox is an amazing way to connect with my customers and its so easy, its like having a assistant on hand. Thankh you from the staff at Bolden Boutique!

the automated replies were perfect.

Great for customers to communicate with us

It makes communication with customers easier. I like the fact that chat with customer is mentioned and linked also in their order history. I would like to be able to format the message, like in mail, before sending it.