Shopify Inbox

yes good app worth using

Very good when used correctly.

It's okay. Could be better

We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.

recommend it because its free and easy to use ...

Wish this didn't open a new tab in your browser but it works well. Easy to use.

Simple and easy to use application... 4* because we miss CRM or client link to save the history of any contact.

Good app. Would be better if you were able to see if other team member is writing to avoid duplicated responses.

is the best to use from messages to marketing and the most important part is everything is free

It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.