Shopify Inbox

Have been using it for over 2 years, and have had no problems so far. Does what it is meant to.

Seems to work seamlessly I old wish Shopify chat support was better as they offer no phone support and the chat support waste many hours to fix simple issues.

Customers seem happy to use it and it works well.

I'm incredibly satisfied with the app and my overall experience with Shopify! Having migrated from WordPress and WooCommerce, where I had a dreadful experience, as it crashed in just one day, I can't express how thrilled I am to be here! Especially since my company produces custom luxury faux fur coats, and having an online chat feature for direct sales is crucial for us.

great way to communicate with new clients and to gain new clients

Happy with the simplicity and good functioning of this app

Easy to use, helps our customer service team answer quickly and keep track of the conversation.

Easy and lets me get my job done with quick communication from phone or store admin areas.

No problems at all using it. I am able to answer peoples questions with ease using it.

Simple and easy to use. Very happy with the service.