Shopify Inbox

Love this APP! Makes is so EASY to stay in constant contact with subscribers and new customers asking questions! Always notifies me immediately, whether onsite, on the computer, on the mobile!!

Love, LOVE IT!

This is amazing... I can't believe we didn't try this sooner. We were consistently having issues with our old chat app (which was a PAID app), and I finally had enough and switched to this. I did not realize how many wonderful functions it has. I am able to see so much about the customer that I never was able to see before... what they have in their cart, their most recent order, how long they've been a customer for, what page they were on when they initiated the chat. Its extremely well integrated with Shopify so its very useful. In addition, it was super easy to set up, I was able to do it in about 15 minutes. So far I have not had any issues with this, and we are getting so many more customer chats, so I know its easier for customers to use. There's also an option to setup instant answers, so customers can find out answers to common questions, or even check on the status of their order, without having to engage with a live person. It looks like at least half of our chats are being resolved this way, which has been wonderful!

I think this works great and it's free with Shopify subscription.

Its easy to use and is good for customers to contact you.

Great addition to Shopify. i have converted many customers using chat.

It is extremely helpful to have the Shopify Inbox available to our customers, and we love getting the notification that we have a message from a customer. Sending them a response back is super easy too! Thank you Shopify!!!

Easy to Use and very straight forward.

This app makes it easier to stay in touch with the customer and possibly even engage them. It is a great tool that can convert curious visitors into customers. It is good that you also receive e-mails that there are unanswered messages, so that you do not miss responding to customers

This makes it very easy to interact with the customers, and getting the email notifications to our phones makes it more convenient.

The addition of the App allows me to take care of my customers and not be stuck behind a computer. Thank you