Shopify Inbox , 4 478 arvostelua

It's good but not very customizable. You can't move it to where you want it on the screen and I can't find where to change the instant answers.

welcome to my shopify

Easy to set up and easy to use. I like that I can easily reply on my phone or on my computer. And it blends nicely with my store.

Shopify Inbox is efficient and user-friendly, streamlining customer communication superbly. It lacks some advanced features but overall enhances business interaction. Recommended for small to medium-sized stores. Adheres to terms, no incentives involved.

Atendeu perfeitamente ao que precisávamos, a exemplo de delegar assuntos para setores e etc..

I love getting notifications so I never miss an inquiry from a customer. The only thing is I don't know if it screens spam or bots.

This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.

pas mal

great way of customers being able to ask questions immediately without having to search for an email address and I think has converted browsers to buyers

It's a great app! Mostly useful, does its job well!
The only negative side of the app is that it does not let you customize most of their text. So, appart from the questions/answers (which you are free to edit as you please), the rest of the chat (title, disclaimer, etc) you have to stick to their translation, even if you want to switch to a more formal / less formal text (which many languages have, not everyone has a simple language like American English), you can't, it kind of ruins the experience if it does not match with the rest of the site's text style.