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The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.
The Shopify Inbox has helped secure orders on many occasions because we can respond to customer enquiries so quickly.
bel app
For a free app this is really good, is it perfect, no but its certainly a useful addition to any store.
Hello,
Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it.
Best regards.
Usefull, easy to set up, go to app for messaging.
Awesome!!!
Good solution from shopify to handle most of the FAQ from customers.
Shopify is the very best in every area; ahead of the game, bravo.
I think it is amazing!