Shopify Inbox

It seems to work; the support is excellent.

That's a very professional looking and easy to use app! Totally amazing in my opinion AND it's got an app for your phone so you can answer on the go!

I like the fact that I can directly communicate with customers and solve their problems.

Very nice app.

It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.

Me facilito el contacto con todos mis clientes y la resolcuion de dudas en tiempo real. Gran aplicacion la recomiendo apmpliamentte

It's a great app! Mostly useful, does its job well!
The only negative side of the app is that it does not let you customize most of their text. So, appart from the questions/answers (which you are free to edit as you please), the rest of the chat (title, disclaimer, etc) you have to stick to their translation, even if you want to switch to a more formal / less formal text (which many languages have, not everyone has a simple language like American English), you can't, it kind of ruins the experience if it does not match with the rest of the site's text style.

It's great so it doesn't get confusing between my emails.

it is convenient and fast

App works flawlessly. Great Job, Thanks