Shopify Inbox

it save our lives, .. customer message us with questions about our web site and found problem and fixed it right away, other wise we would have lose $$$$ of sales.

Easy to use and user-friendly

Easy to use, good AI capability with excellent pre-filled suggested answers to questions.

Cons - notifications are poor. You do get a "ping" on desktop that you can easily miss. A constant ring until answered would be better. If it wasn't for the notification on my watch, I would miss lots of customer queries. Also, poor synchronisation with iOS mobile & tablet which show closed conversations as still open.

Love the automated responses.

Very easy to use. I never miss a message from my customers

sugoi
very good

Very good and easy to use

surprisingly decent

love that it replies back to client's questions with full details of service and suggestion. its quick and fast like a human mind.

Very easy to use, suggests answers and shows updates on what the customer is doing with their cart