Recensioni (4.832)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
3 febbraio 2024

No issues so far :)

Tasha's Top Frames
Canada
7 giorni di utilizzo dell’app
26 settembre 2023

Thank you I like this a lot. It helps me have direct connection to my customers.

Shelly Jo Hypno Aminos
Stati Uniti
4 mesi di utilizzo dell’app
17 luglio 2023

was very good. I can speak with my clients every day, every hours. It is a good and useful application.

Happy Pets
Stati Uniti
2 mesi di utilizzo dell’app
15 settembre 2023

Love this feature. Very helpful when speaking to customers and cuts down on the number of emails and calls. Also, the auto generated responses (and their suggested ones) have been fantastic. The email feature if not currently available also keeps us "in touch" with the customer offline.

Up Country Wholesale
Stati Uniti
24 giorni di utilizzo dell’app
25 luglio 2023

great app, looks like people want use the online chat more and take a good experience with the customer

Zelda Cards
RAS di Hong Kong
3 mesi di utilizzo dell’app
16 ottobre 2023

So far so good. we are still to experience it all. We just started. We hope we will have a wonderful experience.

AI.Enterprise
Canada
2 mesi di utilizzo dell’app
15 dicembre 2023

increible para solventar dudas a clientes

Urban Fashion Tenerife Online
Spagna
Oltre 3 anni di utilizzo dell’app
Data modifica: 13 novembre 2023

For a free app it works fine. If basic message templates were added for instant answers that would save us a lot of time. Other apps have them. Easy, peasy.

SLEEPZZZ .
Australia
3 mesi di utilizzo dell’app
Shopify ha risposto 23 agosto 2023

Hi, thanks for taking the time to leave your review here with us. I'm sorry to hear that you've had a negative experience with our live support team. If you're looking to allow your Staff members to access specific features of Inbox, you'll need to set them up with the correct permissions: https://shopify.link/05Qk on their Staff account, as detailed below.

- To reply to customer messages: ‘Customers’ permissions
- To send product pages in chats: ‘Products’ permissions
- To send discount codes in chats: ‘Discounts’ permissions
- To send draft orders in chats: ‘Draft Orders’ permissions

If you still need further help however, I encourage you to contact our live support team once more: https://shopify.link/qLKl, so that we can have another try at assisting you. Thanks! -Kimi, Shopify Support

19 giugno 2024

:)

Tienda Oficial Charros Jalisco Béisbol
Messico
Circa 4 ore di utilizzo dell’app
6 febbraio 2024

muy buena

Mayoreo Calzado Andy
Messico
Quasi 2 anni di utilizzo dell’app