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Weird the negative reviews, they want all the features in the world from this App for free. I think this is a simple and great app, direct to the point and doesn't impact your store speed at all. Thanks Shopify
Hello Provetto, thank you so much for your 5 star review and awesome feedback!
We love you are enjoying the simplicity of the app and the current features. We are always working to improve it so there will definitely be new options in the future that will hopefully be useful to you!
If you ever need any assistance, please reach out to our team directly, ping@shopify.com
Wishing you the greatest success!
Hope that helps! Get in touch if you need anything else.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
Me gusta esta app, deben de mejorar algunas cosas con las integraciones de Instagram, Facebook etc, seria genial si pudieran integrar Tiktok u otras aplicaciones.
Love it! I could extend all the features and integrations it has with messenger and Instagram messenger it made my life easier by allowing to answer all my customer across al platforms in one place!
i like that it has automated replies so when someone across the world messages us, I don't have to be awake
Great! make running my business easier :) keep up the good work best feature, is sending products in the chat to complete sales!
I use this application, it is easy to use and it helps me a lot to communicate with the customers of the store.
繁忙期にに導入しましたが、非常に便利です。問い合わせ担当が新入社員に任せており、問い合わせがパンク寸前でしたが、簡易的な発想やサイズ問い合わせなどを設定したところ、メール問い合わせが減りShopify Inboxに全て集約されたので非常に助かりました。
This app is so poorly designed it's almost impressive. Neither the mobile app or the browser allows for switching between shopify stores, so once you logged in from a store, that's where it is. I have three stores so I have to have one in the mobile app, the other on Chrome and the third in Safari just be able to answer customers on all three. Even if you click links from an email, designed to take you specifically to a conversation, it will still take you to the first domain you opened on that browser.
Very easy to use. Convenient for the seller and customer. Would definitely recommend to other sellers
This has worked really well for us and our customers seem happy to interact with it. Sometimes they ask bland questions but that may be to check a human is involved with the support.