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Pas mal ! j'utilise cette application avec une boutique Facebook en ligne ainsi que pour mon propre site, les client commence a affluer . Merci
WORKS GREAT FOR ME RECOMMEND TO ANYONE
EASY TO USE AND VERY HELPFUL FOR A FREE APP WORKS VERY VERY GREAT YOU
GO GET IT
Working very well. Sometimes conversations are not kept in teh same thread but I work with it. ;)
Hi Distinctive Gem Inc., thanks so much for leaving a review and feedback!
Glad things have been good so far! We heard that there can be confusion setting up Facebook Messenger to work with Ping. Our developers have taken feedback and are currently working on making the Facebook Messenger integration with Ping smoother process. Although I don't have a specific release date, you can keep an eye out for this update to happen in Spring 2021.
As always, please do reach out to our team if you have any questions or additional feedback. Our team can be reached at ping@shopify.com.
Kind Regards,
Ruby C.
Senior Support Specialist - Ping
So far so good! The customers seem to be enjoying being able to contact us directly from the site. It's also great that there are built in automations that the customer can use when we're not online.
Good
I just downloaded this to try out but had a few ideas how it could be better. I realize it's a very new app. We're not going to use it in our shop for these reasons though we will be checking back to see if/when these options are made available later.
1. There isn't an option that allows you to just show the chat symbol without pulling up the chat. We don't want our website to be too invasive with popups so we'd only like the chat to show up if they click on the chat symbol.
2. There wasn't any option to customize the initial message it sends out automatically.
3. It would be nice to be able to upload our own profile pictures when they're chatting with us so that it seems more personal.
Good
needs to include all other chats FB, Apple, Twitter, etc
Thank you for your review and feedback! -Emily, Shopify Support
Seems good, but is it possible to be offline with the chat?
I like that it is free and I cant belive I have to use a minimum of 100 characters to write an review..
The app works well