Recensioni (4.692)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
17 luglio 2024

Excelente, gracias

GLORIAPELOSHOP.CO
Colombia
Circa un anno di utilizzo dell’app
30 dicembre 2023

Good Service

Cyphon
India
Circa un mese di utilizzo dell’app
5 giugno 2022

Of all the live chats, this one is one of the best. The biggest issue I have with it is the lack of support for people to send emails directly in. If they had this I would definitely use it, however due to the lack of this I still require some other software to manage when people reply to emails that are sent.

Rebellious Unicorns
Canada
2 mesi di utilizzo dell’app
Shopify ha risposto 1 luglio 2022

Hello! Thank you for taking the time to share your feedback with us, and I'm glad to hear you are enjoying our app so far. I definitely understand your need for additional email support within the app, and I'd be more than happy to pass this along to our development team for consideration. -Olivia, Shopify Support

31 maggio 2024

Love it !

indiangemstoneexporters
India
Circa un anno di utilizzo dell’app
23 luglio 2024

很好用的啊,一直都是用的这个

VASCHY
Cina
Circa un anno di utilizzo dell’app
22 aprile 2022

Great to have the ability for customers to get in touch. I'm not actually online and available all the time, but when I'm not I can email customers with the response.

Becky Pearce Designs
Regno Unito
Circa un mese di utilizzo dell’app
9 marzo 2022

Good tool! I just need to keep better track of notifications. Don't have the time or a dedicated person to respond to messages 24/7 . The 'respond by email' is a nice touch and helpful there.

The Art of Age of Sail
Canada
Circa un mese di utilizzo dell’app
7 gennaio 2024

Caution - this app has some very serious omissions. It's absolutely NOT ready for prime time. It's missing some essential features. On the plus side, easy to install, use, and find integrated customer info. But the down sides are pretty major. If you ever run into a problem with a customer, and you need to be able to share a prior chat with that customer, you won't be able to. You can not export any chat. You can't email the chat to yourself or a customer. You cannot even copy/paste the chat transcript into a document. It just doesn't copy correctly. Further, your customer cannot log back in and see this chat. I'm pretty confused on why this app is getting so many 5 star reviews. I have used quite a few chat apps and I was suckered into this one because it's free and I generally think highly of shopify apps. However, this app just doesn't cut the mustard. I'm ditching it and getting something that has chat transcripts that can be sent to my primary customer service email address so that I can always share it with a customer. Very disappointing app.

Pandere Shoes
Stati Uniti
2 mesi di utilizzo dell’app
Shopify ha risposto 10 gennaio 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

4 giugno 2024

works nice

ONYX RC POWER SYSTEMS USA
Stati Uniti
Circa un anno di utilizzo dell’app
Data modifica: 30 maggio 2024

I've not had a bad experience with Inbox yet.

Heart Forge Solutions
Stati Uniti
Circa un anno di utilizzo dell’app