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自動返信を用意している質問でお客様のお知りになりたいことがすぐにお答えできていることが管理ページから見ることができ、
運営側の業務軽減にもつながりますし、世界中にいらっしゃるお客様にとっても時差関係なく気軽にお問い合わせ頂けるので助かっています。
Shopify Inbox has served us very well over the years, however I would like to disable the recently introduced CATCHPA on the Inbox Chat. I do not believe this feature is serving us well. It reduces considerably the number of opportunistic chats that are taking place. Our potential customers do not want to jump through hoops to chat with us. Just add this option to the settings. In the meantime I am tempted to look for something else to replace Inbox.
Thank you for sharing your feedback. I'm happy to hear that you have been enjoying the app over the years. To provide some context, reCAPTCHA helps analyze the behavior of visitors to your online store to block spam from bots. However, you can disable reCAPTCHA on your store by following this guide: https://shopify.link/2drP. Rest assured, I have shared your feedback with our developers as we're always looking for ways to improve the app. -Mac, Shopify Support
Love this feature!
great
Shopify's Inbox app is very clean, straightforward and does what it should! I am pleased with it so far.
This really helps us to be connected with our customers at any time of the day! Our customers seem to like it as well.
It's extremely helpful. You can send the product link to the customer, adds pics to the chat, and more. It's great.
Hello Slayyed Hair and Beauty, thank you very much for your review and feedback! I'm very pleased you are finding Shopify Chat and Shopify Ping helpful.
We are always working and adding new features, so be sure to keep your Shopify Ping app updated to enjoy those!
Hope that helps! Get in touch if you need anything else.
Best regards,
Veronica N.
Senior Support Specialist - Ping
good
Kjempe bra :)
A must have app for your store. Pretty helpful.