Recensioni (5.858)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
15 agosto 2019

Not having desktop or android accessibility really limits the usefulness of this app. Let us know when it's available to a wider audience.

Doc Hotties
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Shopify ha risposto 19 agosto 2019

Hello Doc Hotties,
Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants!

Best,
Ellen

20 ottobre 2023

Te permite una comunicación directa con tus clientes.

Librería Favila
Colombia
Oltre un anno di utilizzo dell’app
1 dicembre 2023

best to use aware every second and respond to customer on time

OG House(Original Gadget)
India
Circa un mese di utilizzo dell’app
15 aprile 2022

Bonne application en générale. Nous avons plusieurs sites de commerce et malheureusement l'application ne permet pas d'être authentifié sur deux sites en même temps. De plus, ça ne rassemble pas tous les messages des différents canaux. Fonctionne bien malgré tout, work in progress et pour le prix, on ne peut pas se plaindre.

Sportdirect.ca
Canada
Oltre 2 anni di utilizzo dell’app
29 ottobre 2022

This is a great feature. I love the fact that I was able to directly reply to customers emails. I hope this resume helps a lot of you guys.

Leon’s Collection
Stati Uniti
Circa un mese di utilizzo dell’app
19 dicembre 2022

Overall good and super simple to use, but could be improved. Please add a way to research conversations by name/order number. Another useful feature would be the ability to tag customers with custom-tags.

Slidely
Italia
Oltre un anno di utilizzo dell’app
Shopify ha risposto 27 febbraio 2023

Thank you for taking the time to share your review with us. I will make sure to pass your feedback on to our product development team for consideration. -Olivia, Shopify Support

14 ottobre 2023

Buena aplicación para conectar con los clientes.

JUSTAP®
Spagna
Circa un mese di utilizzo dell’app
8 marzo 2022

I Like how this app connects me to my customers better. i would like a way to forward notifications to my facebook messenger as i dont always see notifications in app.

GRIPWORKS RC
Canada
Oltre un anno di utilizzo dell’app
Shopify ha risposto 28 marzo 2022

Thank you for writing your review and I am glad to hear that you've found Shopify Inbox to be a useful tool when it comes to connecting to your customers! We appreciate you sharing your feedback with us.

In terms of you not receiving notifications, this is something that our developers are aware of and they are going to be shipping an update soon that should resolve this issue. If you're noticing in the next few days that the issue is persisting, please send us an email addressed to Victor to inbox@shopify.com and I will be happy to look into this some more for you. -Victor, Shopify Support

6 dicembre 2023

I love to use Inbox to communicate with my customers. I find it much better than email. I can recommend it. Also the integration is very easy. I believe our web shop visitor like to use the tool, as well. It's quicker for them than using the contact form.

Jorinde Webshop Schweiz
Svizzera
Circa un mese di utilizzo dell’app
18 novembre 2023

Good App that links well to order enquiry status. With a bit more control over the position and size of the widget I would have given 5 stars

Lily Charmed
Regno Unito
Oltre un anno di utilizzo dell’app