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I am constantly being bombarded with people trying to sell me adverting or their resume on helping to make my site better. I am just starting out and my budget at the moment is thin, as soon as I tell one person no another takes its place. so my experience to say to least is it has been very annoying. I can't get any work done because of answering texts or emails on the matter from the shopify inbox. The shopify inbox from my understanding is suppose to be there for my customers, not ppl selling or pushing their products or agendas onto you. I am extremely close to uninstalling shopify inbox off of my store if this keeps up. I am very dissatisfied with it.
Hey, there. Thanks so much for taking the time to leave us a review for Shopify Inbox. I'm sorry to hear that folks are taking advantage of you trying to offer support to your customers by flooding your inbox with unsolicited service offers. I absolutely understand how that can be incredibly annoying and problematic. I've gone ahead and passed your review and feedback along to the Inbox Team. I can't say what may come of the feedback, but you can feel confident in knowing that the Inbox Team is aware of this issue.
The Inbox Team added the ability to block users and prevent them from messaging you anymore via Inbox, and I'm happy to let you know how to do that. When you get a new conversation and open it up to view their message or reply, you'll see some symbols on the top right. One of those symbols will be a red '!'. You can click this symbol and then block the user who sent you the message. By doing this, this specific user won't be able to message you any more. Hope you find this helpful! -Imogen, Shopify Support
application impeccable ! je recommande fortement ! vous pouvez lire vos message également sur votre téléphone.
A very, very good application. Shopify is the best.A very, very good application. Shopify is the best
Muy sencilla y facil de usar lo que se espera de una app de conversacion tipo chat
cool love it - stopstaringatme.net
I have been enjoying the service and syncs quite well with my instagram and facebook shop. I have not had any problem with it.
Facilita o trabalho e organização do contato com o cliente!
Easy to install, no hassle and simple design.
Some customization options are always welcome, for example i would like to be able to show my webshop logo as a profile picture.
Hello Herb & Hash, Thank you or the 5 star review and the feedback!
I'm so happy to hear that you are finding the app easy to install and use. I'll share your customization feedback with our Product team - great idea to brand the chat with a shop's logo!
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
i love you it, it s a good app, so my customer love when i speak then. thanks...............................................