Recensioni (5.735)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
3 dicembre 2023

I really like this as an addon to my Shopify store.

I wish I was able to edit and delete sent messages, however.

Keep it up,
Argiris

Melianthos
Regno Unito
7 mesi di utilizzo dell’app
21 novembre 2023

Works well but could use some tweaks.

The Bathmate Store
Canada
7 mesi di utilizzo dell’app
20 aprile 2022

I wish it would take me automatically to the store I have it linked to without having to relog in for whatever reason, and let me use the enter button, so I can professionally write e-mails without it going one line. Other than that, I'm pleased, just wish there'd be a noise or something on the notifications so I can respond faster

Dave's Logo Apparel
Stati Uniti
7 mesi di utilizzo dell’app
Shopify ha risposto 25 maggio 2022

Hey, there. Thank you for taking the time and sharing this review! We're delighted to hear that you're pleased with Shopify Inbox and we greatly appreciate your feedback. We understand that you'd like to see some improvements, such as automatically accessing the store, being able to use the enter button, and having sound alerts for new notifications, and we'd be more than happy to pass these suggestions along to our development team for considerations with future releases or updates. Cheers! -Elias, Shopify Support

25 settembre 2023

I love that it provides the customer order and cart info on the screen. I took one star off because it doesn't seem to integrate with other CRM apps where we store and access more in depth customer data and communications (hubspot, pipedrive, etc.)

Plumtree Baby
Stati Uniti
7 mesi di utilizzo dell’app
18 settembre 2022

easy to use and used often by customers. easy to use and used often by customers. easy to use and used often by customers.

Tallgrass Animal Acupressure Resources
Stati Uniti
7 mesi di utilizzo dell’app
11 gennaio 2024

gut

zoulaga
Svizzera
6 mesi di utilizzo dell’app
19 aprile 2022

お客様とのやり取りに使用していますが、時々メッセージが来ていることに気が付きません、改善方法はありませんか。
また、海外からの問い合わせが多いので、翻訳機能があるととても助かります。今はメッセージをコピーして、googlの翻訳機能を使用しています。

bb sports
Giappone
7 mesi di utilizzo dell’app
5 gennaio 2023

It's a great app when you're using the desktop version within the store, but 1 star gets knocked off for the mobile version. Mobile is sloooow and buggy and long conversations with a customer make the app almost unusable.

Fatty Pancake
Stati Uniti
7 mesi di utilizzo dell’app
7 novembre 2023

This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.

E3Tuning
Stati Uniti
7 mesi di utilizzo dell’app
31 dicembre 2023

Dev team finally fix shops switching function and it works.

Suggestion:
1. Add "Long press msg to reply" function like whatsapp, so seller can reply each questions precisely in inbox.

2. Add "Recall / Delete" function which both parties type wrongly.

3. Improve uploaded picture quality, we need display HD pic.

4. Just copy everything from whatsapp will do.

Ti-Parts Titanium
Singapore
6 mesi di utilizzo dell’app