Recensioni (5.735)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
16 febbraio 2022

The Shopify Chat app has helped with conversions. We've generally found email inquiries are down and Chat numbers are up. Customers like the immediacy of it and we like the standard reply options. We'll see if we can keep up in the busy season. I wish it had an option to search previous conversations. if a customer starts a new chat, there is no way to find their earlier chat except for going back through all of the previous chats for the whole store. If a search option was added I'd give it 5 stars.

DR Mower Parts
Canada
3 mesi di utilizzo dell’app
Shopify ha risposto 7 marzo 2022

Hey there, DR Mower Parts. Thanks so much for taking the time to leave a review for us. We're so glad to hear about the value that Inbox has added to your customer service workflow. Your suggestion regarding there being a search function to locate older messages is fantastic. I will be bringing this feedback to our product development team, so they can see that the desire for this feature is alive and well. Thanks again for your review! -Imogen, Shopify Support

21 febbraio 2024

It is helpful

Kink Store
Stati Uniti
Circa 2 mesi di utilizzo dell’app
2 marzo 2022

Gostei muito deste APP Poderia ter integralização com whats App?
Muito boa a ideia experiência premium!
abraços!

storebraz
Brasile
3 mesi di utilizzo dell’app
13 dicembre 2023

My mobile app will not work sometimes.

Ziavanchi T-shirts
Stati Uniti
3 mesi di utilizzo dell’app
23 marzo 2022

the great and essential app, that allows real-time chat with customers. glad its from shopify. we just started using it.

e4cents
Canada
3 mesi di utilizzo dell’app
1 ottobre 2023

needs a more noticeable sound when messages arrive!

Stormseye Design
Regno Unito
3 mesi di utilizzo dell’app
Data modifica: 28 marzo 2021

It was very helpful setting up my clothing business and chatting with costumers very quickly. i love it.

Beiga
Sudafrica
3 mesi di utilizzo dell’app
Shopify ha risposto 29 marzo 2021

Hello Beiga, Thank you for leaving a review and your thoughts on the app!

I'm so glad you love the app so far! Please do keep up-to-date with app versions so you can take advantage of feature releases.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

30 agosto 2023

je viens d'essayer ça à l'air cool, lldldldldldldldldldlldlddlddldldldldldldldldldlldldlddldldddddddd

Bertiny tech
Costa d’Avorio
3 mesi di utilizzo dell’app
21 marzo 2024

enjoy the ease of contact with customers questions

OneStopDIYShop
Stati Uniti
Circa un mese di utilizzo dell’app
9 ottobre 2023

good

Goodstarlet
Regno Unito
3 mesi di utilizzo dell’app