Shopify Inbox , 4.210 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 77% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
25 ottobre 2023

es una buena aplicacion, pero seria mejor su directamente te enviara respuesta a whatsapp mas que al correo cuando uno no responde de inmediato. se hace mas facir la comunicacion por whatsapp creo. ademas seria bueno que uno pudiese ponerle un timbre exagerado e insistente al telefono cuando llegan mensajes por aqui, se pierde facilmente el momento online con el cliente.

maluku
Cile
Circa un anno di utilizzo dell’app
20 ottobre 2023

TOO SOON TO RATE. ITS STARTING OF GREAT

TRU2 Clothing
Stati Uniti
7 giorni di utilizzo dell’app
25 settembre 2023

Works well, but the limitation of not being able to attach files (pdf invoices / quotes for example) is a big isssue.

Tool Sense
Regno Unito
Circa un mese di utilizzo dell’app
9 ottobre 2023

need dark mode

True Sun
Stati Uniti
Circa 2 anni di utilizzo dell’app
Shopify ha risposto 11 ottobre 2023

Hi there! Thank you so much for sharing your feedback, this is a great suggestion. -Shay, Shopify Support

9 ottobre 2023

Eigentlich ein wirklich tolles Tool!
Wir verkaufen jedoch international und es gibt keine Übersetzungsoptionen. Das ist sehr mühsam, weil wir immer alles in Google übersetzen müssen um dann antworten zu können. Hoffentlich gibt es dafür bald eine Lösung. Das wäre ein Segen❤️
Auf jeden Fall ist die App sehr zu empfehlen!

4legs.de
Germania
Oltre un anno di utilizzo dell’app
6 novembre 2023

From a former Shopify employee:

Why does it keep logging me out? Why does it eat my messages before they are sent?

Stop spending time on AI and just get basics right.

Pioreactor
Canada
9 settembre 2023

Mit Messenger WAR ES VIEL BESSER

Secondhand4KIDS Kasecha Shop
Lussemburgo
Oltre un anno di utilizzo dell’app
11 aprile 2023

Hi, I find the Inbox App generally pretty good. The main issue I get is that as I access the Inbox from various devices sometimes the sync between them all doesn't seem to be consistent. Also I find that messages remain unread and flagged as such on the App icon, even after they have been read. This seems to relate to the sync issue. Besides that it is a handy business tool and I would recommend people to try it.

Paramedic Shop
Australia
Oltre 3 anni di utilizzo dell’app
Shopify ha risposto 14 aprile 2023

Thank you for your feedback. It is greatly appreciated! I will provide these concerns to our developers on your behalf. - Skye, Shopify Support

22 giugno 2023

Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.

Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password

Exxtended Image Hair Co
Stati Uniti
Circa 3 anni di utilizzo dell’app
23 ottobre 2022

I like this app because it helps my customers reach me in real time. But I would like if they are able to show me the title and image of the items they are inquiring about. Currently they are able to say the title of the item but no image of it shows.

Rho & Nya
Stati Uniti
Circa 3 anni di utilizzo dell’app
Shopify ha risposto 3 novembre 2022

Thank you for taking the time and sharing this feedback with us. We greatly appreciate your feedback and we'd be happy to bring your suggestion up with our development team. Thanks again! -Elias, Shopify Support