Recensioni (5.665)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
5 marzo 2024

Excellent service

Nestjoy
Pakistan
19 giorni di utilizzo dell’app
10 giugno 2022

Die App ist eine große Erleichterung in der Kommunikation mit den Kunden! Ein paar Punkte könnte man noch verbessern: Integration mit Instagram Nachrichten funktioniert in der Inbox leider nicht (nur auf Facebook).
Es wäre außerdem super wenn man Notizen an einen Chat anhängen könnte und die Sofortantworten könnten ein paar mehr Zeichen vertragen. Man ist hier schon sehr eingeschränkt mit der geringen Zeichenanzahl. Wir nutzen die Sofortantworten nämlich als FAQ. Ansonsten super :)

Moony Creations
Germania
Circa 2 mesi di utilizzo dell’app
8 marzo 2022

I'm using this app it's very good for a small business, it's free, it don't have too many options see it on my site ezcellusa.com

EZ CELL USA
Stati Uniti
Circa 2 mesi di utilizzo dell’app
1 novembre 2023

A penas llevo días comenzando en esto de ventas on linea! mi conocimiento es muy poco... pero le veo grandes oportunidades económicas ! aquí hay mucho potencial

Lily’s Word
Stati Uniti
Circa 2 mesi di utilizzo dell’app
13 dicembre 2023

great app, but it would be good to have some sort of notification there is an email waiting (like a sound or something)

Hairworks Extra
Nuova Zelanda
Circa un mese di utilizzo dell’app
22 marzo 2024

Excellent service to have. I love it.

TheRooSport
Stati Uniti
9 giorni di utilizzo dell’app
28 settembre 2023

This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively.
I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.

No 96 Home and Gifts
Regno Unito
Circa 2 mesi di utilizzo dell’app
Data modifica: 17 giugno 2022

After installing this app. I have started receiving many messages, which are nuisance sometimes. However interaction with potential customers actually give more relief to them which, I believe, lead to worry free shopping. So overall this app. helps my business.

ぱきちゃん商店
Giappone
Circa 2 mesi di utilizzo dell’app
7 novembre 2022

I wish shopify inbox could be on the same page as my admin page and it wouldn't take me to another window

ZUNJOU
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Shopify ha risposto 29 dicembre 2022

Hey there, ZUNJOU. Thank you for taking the time to leave a review for Inbox! We appreciate the feedback you've provided us here in relation to how the app opens a new tab. I'm happy to let you know that I've passed your feedback along to the Inbox Team so they can consider adding this sort of functionality in a future update. I can't comment on what may happen from passing along your feedback, but you can feel confident in knowing that the team has seen your suggestion. Thanks again! -Imogen, Shopify Support

3 ottobre 2022

Pros: great integration with shopify. Customer info at finger tips. Cons: It needs more features: Provide email support, so that we can use the same tool for chat and email support. Provide levels of instant responses, so that we can have more of them available in a categorized way, allow customers to easily upload attachments. Better options styling and layout options to help avoid overlapping with cart page buttons.

SabersPro
Stati Uniti
Circa un mese di utilizzo dell’app
Shopify ha risposto 31 ottobre 2022

Thanks so much for taking the time to share your feedback here! I'll be sure to pass all of your feature requests on to our development team. Take care! - Brie, Shopify Support