Recensioni (5.665)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
30 dicembre 2023

Good Service

Cyphon
India
Circa un mese di utilizzo dell’app
1 agosto 2023

Fijne app, werkt goed en overzichtelijk. Gelijk inzicht in klanten en bestelgeschiedenis van deze...

BEARLifestyle.nl
Paesi Bassi
Circa un mese di utilizzo dell’app
9 novembre 2023

All Good, except we'd like to be able to reduce the size of the Chat Bubble with out rewriting code.-Thanks!

Canada 50 Cents Coins
Canada
Circa un mese di utilizzo dell’app
23 gennaio 2024

Excellent app. Love it!

TRUE Palm Oil
Regno Unito
29 giorni di utilizzo dell’app
22 aprile 2022

Great to have the ability for customers to get in touch. I'm not actually online and available all the time, but when I'm not I can email customers with the response.

Becky Pearce Designs
Regno Unito
Circa un mese di utilizzo dell’app
6 dicembre 2023

This is an excellent app for customer follow-up enquiries, but we get duplicate e-mails into our inbox and these tend to pile up.

A suggestion would be for the app developer to add a WhatsApp or similar notice to alert us 24/7 that there is an e-mail (perhaps even including the active link) awaiting our attention. This would lead to far quicker response times across international time lines.

Afro-Celtic Sporrans
Sudafrica
Circa un mese di utilizzo dell’app
9 marzo 2022

Good tool! I just need to keep better track of notifications. Don't have the time or a dedicated person to respond to messages 24/7 . The 'respond by email' is a nice touch and helpful there.

The Art of Age of Sail
Canada
Circa un mese di utilizzo dell’app
14 luglio 2022

Son derece kullanışlı. Tek sorun instagramdaki postları veya imajları göstermiyor olması. Referans olarak müşterinin yardım istediği sayfayı ve resmi göstermesi son derece güzel olur.

POA VEGAN SHOP
Turchia
Circa un mese di utilizzo dell’app
10 marzo 2022

I use the app to reply to message. I like getting the notifications when I have a message. I do not like that I have to hold the swift key to go to a second live in a message because when I hit enter, it automatically sends the message.

Sweetovendelights
Stati Uniti
Circa un mese di utilizzo dell’app
Shopify ha risposto 23 marzo 2022

Thank you for taking the time and sharing this feedback with us! We're happy to hear that you like getting the notifications and using our app to reply to customers. We can also see why having to hold the shift button in order to create a new line is causing some problems, and we'd be happy to share your feedback with our development team. Cheers! -Elias, Shopify Support

19 agosto 2022

It's very useful. I need it to do furniture online business. It would be better if allowing customer to contact us without input name and email.

Odin Furniture
Australia
Circa un mese di utilizzo dell’app
Shopify ha risposto 6 settembre 2022

Thank you for writing your review and for sharing with us your experience using Shopify Inbox thus far, and I'm glad to hear that it's proven useful! I can see why allowing customers to get in touch without having to provide this information would make it easier for them to reach out, and I will be sure to pass this suggestion onto our development team. Thanks again. -Victor, Shopify